Job Description

Supervisor, Community Engagement

Status: Regular Full Time

Salary Range: $96,785 to $120,979 per annum (plus comprehensive benefits)

Work mode: Mostly Remote* see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton, ON

Hours of work: 35 Hours per week; Monday- Friday. Occasional evenings and weekend work will be required in order to attend community events.

The Role: The Supervisor, Community Engagement will lead staff who focus on a range of issues including: poverty reduction, equity and inclusion, food security and lack of affordability in Peel. They will be responsible for effective community engagement and capacity building with diverse stakeholders and will oversee the Affordable Transit Program. The Supervisor will partner with other Human Services divisions as well as other Regional Departments and various community partners and stakeholders to address these issues. If you are a strong people leader with expertise in community engagement, community development and implementing strategies to tackle poverty, then this opportunity is for you!

Reports to: Manager, Poverty Reduction and Community Engagement

Team Structure: Leads a professional team of Community Engagement Specialists and a Coordinator.

What you will do in this role:

• Supervise and mentor employees through a variety of activities including hiring, coaching, motivating, developing job objectives, managing performance, assigning, and delegating work, ensuring quality and service standards are met.
• Lead a dedicated team of staff who provide direct service and support to neighborhoods, communities, and system tables with the intended outcome of building capacity across sectors whereby strengthening overall community capacity leading to a productive, higher functioning Peel.
• Support the planning and resourcing of various engagement activities on behalf of the Human Services department across the region.
• Participate in the development of advocacy and public awareness campaigns aimed at mitigating the impact of poverty in Peel.
• Work with senior management staff within the Department and across departments to support the sharing of information, engagement process and departmental planning.
• Gather information, trends, issues, gaps, and statistics for inclusion in the development of Human Service planning and program design.
• Support the planning and development of a community development plan which assists to build partnerships across system tables to support and elevate the priorities of the Region in partnership with stakeholders.
• Develop partnerships with internal and external contacts to achieve major program objectives.
• Political awareness, sufficient to identify and respond to situations using tact and diplomacy to understand the various parties and stakeholders involved in decision making processes, and to anticipate their likely reaction to statements, proposals, recommendations, and situations.
• Develop requests for funding, presentations to senior level management and council reports.

What the role requires:

• Degree or diploma in a social or community related discipline.
• 5 years of work-related experience or an equivalent combination of education and experience.
• 3 years of supervisory experience, or experience directly related to the oversight of staff.
• In-depth knowledge of community engagement and community development principles and familiarity with frameworks such as results-based accountability and collective impact.
• Demonstrated ability to develop and execute community-based strategic plans.
• Combination of education and experience may be considered

Skills/Abilities:

• Extensive skills in negotiation, facilitation, and consensus building.
• Experience with project management, leadership, and coordinating community activities.
• Excellent knowledge of and experience implementing change management principles.
• Experience in developing and leading advocacy and public awareness campaigns.
• Demonstrated track record of a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Ability to work at a high level with senior management staff from Region, local municipalities, Boards of Education, Executive Directors etc.
• Demonstrated leadership and facilitation skills with both government and community stakeholders.
• Excellent communication skills, both oral and written.
• Ability to develop an evaluation framework inclusive of outcomes, strategies, and indicators.
• Ability to evaluate and analyze data, making recommendations and improvement suggestions.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

Work Mode & Job Location: In this role you will have the ability to work mostly remotely. You will be required to occasionally attend on-site meetings based on operational requirements at the 10 Peel Centre Drive, Brampton, ON worksite. Your remote work location must be located within the province of Ontario.

Hours of Work: 35 Hours per week; Monday- Friday. Occasional evenings and weekend work will be required in order to attend community events.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will be completed with video conference technology.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.