• Job Description

  Req#: R268056

  ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

  Join Our Community of Food People!

  The Supervisor, Crisis and Resiliency Center (CRC), will be responsible for providing overall supervision of the CRC. This includes supporting a team of three analysts and ensuring that operational objectives are met.

  The Supervisor, Crisis and Resiliency Center position is 100% onsite at our Phoenix, AZ location: 10410 S 50th Place, Phoenix AZ

  Note: work shifts may vary, days, afternoons, midnights and swing shift.

  RESPONSIBILITIES

  • Supervise the daily activities of the Crisis and Resiliency Center Staff

  • Create and maintain staff schedules and ensure all positions are filled

  • Serve as the Crisis and Resiliency Center’s point of contact for leadership within the US Foods organization

  • Coordinate the response, to include activating crisis management and business continuity teams, for business disruptions and crisis events.

  • Collect and analyze information on events (i.e., natural disasters, supply chain disruptions, civil unrest, etc.) for potential risks to US Foods associates and operations.

  • Monitor US Foods assets and associates against potential threats. This includes US Foods’ large network of distribution centers, transportation fleet, offices and employees.

  • Create and distribute crisis and resilience services (i.e. emergency notifications, advisories, intelligence briefs) on actionable intelligence to key US Foods stakeholders.

  • Function as a point of contact between internal teams and external entities (i.e. law enforcement, suppliers, and emergency responders) during a business disruption or crisis.

  • Other duties as assigned by manager

  SUPERVISION :

  • This position will supervise three direct reports who are comprised of Crisis and Resiliency Center analysts.

  
  RELATIONSHIPS

  • Frontline leaders and managers in all departments

  • All associates from a support capability

  
  WORK ENVIRONMENT

  • Inside office: The associate in this role is expected to perform assigned responsibilities in a US Foods office-based environment.

  MINIMUM QUALIFICATIONS

  • Two years of supervisory or team leadership experience

  • Experience in developing and conducting training courses

  • Critical thinking and problem-solving skills.

  • Strong skills in gathering data from a variety of sources. Using that data, they need to have the ability to critically analyze it for accuracy, relevancy and potential trends.

  • Ability to coach, train and motivate a team

  • Ability to prioritize, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.

  • Good written and oral communication skills with the ability to collaborate with peers and management, as well as interact effectively with stakeholders at all levels of the organization.

  • Ability to communicate clearly and concisely, both in written reports and verbal presentations, to decision-makers.

  • Ability to think and act decisively under pressure.

  • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

  EDUCATION

  • Bachelor’s degree in emergency management, crisis management, business continuity, intelligence studies or related field or equivalent related experience.

  • Experience can include military positions involving intelligence gathering and analysis.

  PREFERRED QUALIFICATIONS

  • Experience in intelligence analysis, threat intelligence, or related fields.

  • Experience working with law enforcement, government agencies, or industry groups.

  • Experience in supporting Crisis Management and/or business continuity programs.

  This role will also receive annual incentive plan bonus.

  Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

  To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

  Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between

  $65,000 - $100,000

  ***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

• About the company

  US Foods is an American foodservice distributor. With approximately $24 billion in annual revenue, US Foods was the 10th largest private company in America until its IPO.

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