Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Supervisor in a Neiman Marcus fulfillment center, you will report to an Operations Manager while directing department lead(s), and a team of 30 to 40 hourly associates. You will lead by example and influence your team to do the fast-paced work required to run the department as efficiently, safely, and productively as possible. You will be responsible for developing and implementing team goals along with developing/coaching, discipline, and termination of hourly associates. What You’ll Do - Maintain daily productivity, metric goals, and monitor attendance of the department. - Coach, motivate, and counsel associates as needed. - Provide training and information to improve accuracy and efficiency. - Be proactive in cross-training and keep detailed records of the skill set of each associate. - Ability to multi-task and have strong communication and organizational skills. - Plan daily workflow, assignments, and priorities. - Work with other departments to coordinate flow through the facility to meet distribution goals. - Maintain communication with the manager regarding all department activities and issues. - Ensure all safety guidelines are followed and a culture of safety is present in the work area. - Ensure all administrative tasks are completed as assigned. - Creating, managing, and supporting recognition and communication programs. Physical Demands Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to occasionally stoop, bend, or kneel.