Mutual of Omaha
Supervisor Group Services (EDI) - Remote
PayCompetitive
LocationOmaha/Nebraska
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 503860
Employer Industry: Insurance Services
Why consider this job opportunity:
- Estimated salary up to $86,000 plus annual bonus opportunity
- 401(k) plan with a 2% company contribution and 6% company match
- Work-life balance with vacation, personal time, and paid holidays
- Opportunity to lead and develop high-performing teams in a dynamic environment
- Engage in innovative projects aimed at improving customer satisfaction and operational success
- Remote work flexibility with access to a high-speed internet connection
What to Expect (Job Responsibilities):
- Oversee and develop teams responsible for EDI (Electronic Data Interchange) processes, managing workflows and escalations
- Provide coaching and mentoring to team members to enhance their skills and performance
- Collaborate with internal and external stakeholders to drive customer satisfaction and operational success
- Monitor productivity and manage metrics reporting to ensure operational goals are met
- Participate in or lead projects to improve service quality and identify potential operational risks
What is Required (Qualifications):
- Prior supervisory experience in a service-based environment, preferably in insurance or financial services
- Background in insurance, eligibility, or benefits administration
- Proven experience in developing and mentoring teams, including managing performance and resolving conflicts
- Ability to manage complex workflows and improve team efficiency through metrics
- Strong collaboration and communication skills to work effectively with internal and external partners
How to Stand Out (Preferred Qualifications):
- Experience with Electronic Data Interchange (EDI) and IT projects
- Demonstrated ability to promote a culture of diversity and inclusion within teams
- Familiarity with trends and best practices in insurance and benefits administration
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mutual of Omaha is a Fortune 500 mutual insurance and financial services company based in Omaha, Nebraska.