Orlando International Airport

Supervisor, GT Permit Services


PayCompetitive
LocationOrlando/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: req950

      POSITION: Supervisor, GT Permit Services

      DEPARTMENT: Ground Transportation Services

      SALARY: $26.11 - $30.10 per hour

      LEVEL: L21

      CLOSING DATE: December 1, 2023

      We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates OIA and the Orlando Executive Airport. Our airport is a world-class facility serving more than 55 million guests each year and growing. Orlando International Airport (OIA) is the largest airport in Florida, the 9th busiest in the United States and the 17th in the world ranked by the number of passengers in 2022 according to Airports Council International North America (ACI). The airport serves as a significant transportation resource, catalyst and hub in the State of Florida.

      We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below).

      POSITION SUMMARY:

      Responsible for daily operation of the Ground Transportation (GT) Services Permit Office, and supervision of the staff. Administer all aspects of the Authority’s ground transportation permitting program, parking validation program, leased parking, employee parking and mobile food unit program to include responsibility for daily receipts taken in prior to being released to Finance. Interact with Assistant Manager, Ground Transportation Services on a regular basis to maintain the consistent application of GT Services procedures.

      MINIMUM REQUIREMENTS:

      • Associate degree in Business or a related field and five (5) years work experience in a heavy customer contact environment ensuring compliance with rules, regulations and policies, or an equivalent combination of education, training and experience. Supervisory experience preferred. Customer service experience in similar environment preferred.
      • Knowledge of parking and ground transportation desirable.
      • Knowledge of, Word and Excel, required. Oracle, lease management system and revenue control system, preferred.
      • Demonstrated ability to deliver excellent customer service, plan, schedule, organize, prioritize and manage multiple projects.
      • Must have attention to detail, good organizational skills and the ability to communicate clearly and effectively, orally and in writing.

      BENEFITS:

      The Greater Orlando Aviation Authority offers a comprehensive benefits package.

      • Paid Vacation, Holidays, Sick and Personal Leave Days
      • Retirement Plan with Company Match
      • Health, Dental and Vision Insurance
      • Wellness Programs
      • Short Term Disability Plan, Long Term Disability Plan and Life Insurance
      • Education Reimbursement (Full-time Employees Only)
      • Hybrid Work Schedule (for applicable positions)
      • Shift Differential (for applicable positions) 2nd Shift - $0.85 per hour & 3rd Shift - $1.00 per hour
  • About the company

      Orlando International Airport is a major public airport located 6 miles southeast of Downtown Orlando, Florida.

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