• Job Description

  Req#: 26545

  Supervisor, Health Data & Information Services

  Position Details

  Posting #: 26545
  Department: Health Data & Information Services
  Employee Type: Regular, Full Time
  If Temporary, Number of Weeks:
  Union: Non-Union
  Openings Remaining: 1

  Schedule

  Work Days: Monday to Friday
  Time of Day: Days
  Shift: 7.5 hour
  Shift Start: Hours are subject to change based on operational requirements.
  This position may be scheduled at any of the following sites: Hybrid - On-site/Remote

  Application Dates

  Opening Date: 30/11/23
  Closing Date: 07/12/23 Applications must be received online by 12:00 midnight on the Closing Date

  Position Description

  POSITION SUMMARY:
  The Supervisor, Health Data & Information Services is responsible for providing analytical and technical leadership and supervision within the department, supporting the Manager in leading and providing guidance to the team of coding specialists and supporting the mandate of ensuring data completeness, accuracy and reliability. Furthermore, the incumbent is responsible for promoting a culture of continuous improvement in data quality, identifying opportunities and supporting clinical documentation improvement and education initiatives and ensuring coded data accurately represents the clinical characteristics of SJHH’s patients as per CIHI standards and guidelines.

  QUALIFICATIONS:
  •2 year diploma in Health Information Management from an accredited school required
  •Bachelor’s degree in Health Information Management, Health Administration or other health discipline preferred
  •Certified Member in good standing with CHIMA (Canadian Health Information Management Association) required
  •Minimum 5 years of current experience for coding and abstracting in acute care setting
  •Minimum 5 years of current experience in data analysis and reporting of coded data
  •Minimum of 3 years of experience with CIHI data submission
  •5 years demonstrated advanced competency in ICD-10/CCI coding methodology and advanced knowledge of national and provincial case mix grouping methodologies.
  •3 years experience using statistical and coded data in a quality improvement perspective in the healthcare setting (preferably in an academic teaching environment), to improve health care and patient experience through translation of coded data
  •Thorough knowledge of ICD10 and CCI Classifications, CIHI DAD and NACRS Abstracting Manuals, Canadian Coding Standards, MOHLTC directives and funding methodologies.
  •Must have excellent skills for case analysis and interpretation for the ICD 10 coding classification
  •Ability to apply quality practices and standards to coding and abstracting
  •Proficiency in the use of 3M Coding/Abstracting system and Epic EMR, an asset.
  •Intermediate skills with Microsoft Office Excel, Word, Access, and PowerPoint.
  •Ability to work independently, prioritize workload, meet deadlines and work effectively under pressure and show good judgement
  •Ability to guide, mentor and train peers in effectively meeting data quality expectations and reporting deliverables
  •Provide expertise to Hospital stakeholders with respect to management of health information, coding standards, data quality initiatives, data retrieval, validation, interpretation and use within the hospital, research and broader system governing agencies.
  •Ability to consolidate information, aggregate findings, share and articulately present among peers, stakeholders and leaders.
  •Critical analysis, strategic thinking and creative problem-solving skills
  •Proficient and accurate in oral and written communications, including technical writing and documentation.
  •Strong interpersonal and communication skills; demonstrates respect/caring, integrity, dedication and excellence working with and guiding employees at all levels and build effective working relationships
  •Maintain a high level of professionalism with personal and professional integrity

  KEY RESPONSIBILITIES:
  •Leads data quality program that ensures the accurate and consistent coding and abstracting of health information by Clinical Coding Specialists for use in research, education, utilization, funding and rationalization of services. This data is incorporated into provincial and national databases.
  •Ensures that health information is being collected in accordance with CIHI and OH (MoHLTC) standards and guidelines.
  •Oversees and monitor the quality and consistency of the coded data by conducting rigorous data quality audits weekly, monthly and quarterly.
  •Reconciling coded data against various source data to ensure accuracy of volumes and data for reporting, quality, and funding purposes.
  •Escalate data quality issues immediately and offer root cause analysis and proposed solutions. Activities include: Identifying, assessing, fixing, documenting, and communicating potential quality issues in the way data is collected, stored, processed, or used.
  •Coordinate and complete corrective action in consultation with the end user and/or all associated areas
  •Provision of accurate and quality data for decision-making, external reporting and establishment of benchmarks (i.e. MoHTLC, CIHI, CCO).
  •Distributing identified errors to coders for correction and the provision of an explanation of the error
  •Identifying opportunities for improvement such as additional data quality edits or reports
  •Manage the completion of on-going targeted audits to investigate identified data discrepancies as they arise
  •Analysis of quarterly MoHLTC Data Quality Reports and distribution of errors to coders
  •Managing data quality documentation. This includes the definition and maintenance of data standards, definitions and models, i.e., data dictionary, checklists, guidelines, manuals, and templates.
  •Make recommendations to the changes in the auditing process to accommodate system updates, new legislative requirements or changes in practice.
  •In consultation with the Manager, this position is responsible for the day-to-day oversight of the Clinical Coding Specialists and monitors workflow and productivity
  •Develop and implement strategies to ensure that documentation accurately reflects the patient experience and physician intent for coding and reporting purposes; this involves collaboration with clinicians, clinical programs and Digital Solutions.
  •Manage and Analyze completeness of clinical documentation from a compliance, coding and/or reimbursement perspective including rationale for the initiation, discontinuation and/or adjustment of treatment modalities utilized in the care of the patient.
  •Performs other duties as assigned.

  Position will be remote with the requirement to come on-site as required.

  St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

  We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

  Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

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• About the company

  St. Joseph's Healthcare Hamilton is a 777-bed academic health science centre in Hamilton, Ontario, Canada that is affiliated with the Michael G.

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