• Job Description

  Req#: 5427
  Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
  HOA Supervisor
  We are seeking a dedicated HOA Supervisor to oversee the day-to-day operations of our HOA Department. This role involves identifying areas for improvement and implementing processes to enhance efficiency and communication within the company.
  Responsibilities:
  • Lead, train, and coach the HOA team, ensuring they provide accurate and timely assistance to tenants and internal stakeholders.
  • Monitor and manage department KPIs, lead HOA team meetings, and participate in special meetings to manage properties with escalated HOA requirements and restrictions.
  • Oversee annual audits of assessment accounts and assist with the onboarding of new hires.
  • Ensure proper coding of HOA invoices and intake allocations and approve HOA violation and other invoices for payment.
  • Develop methods to track and review portfolio management, analyze data to measure department statistics and productivity, and find ways to improve data integrity.
  • Assign tasks to HOA Coordinators and ensure their completion and takes on special projects as needed.
  • Establish internal procedures and best practices, implement process improvements, and advise management of potential negative outcomes and suggest courses of action.
  • Conduct and guide periodic conference calls with key contacts in each market to communicate HOA issues and support field concerns.
  Requirements:
  • Bachelor’s degree in a related field is preferred.
  • Minimum of two years of supervisory experience, managing direct reports is required.
  • Minimum of two years of related experience is required.
  • Experience with CRM, Yardi Voyager, and SharePoint databases is preferred.
  • Prior HOA management experience is preferred.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) is required.
  • Excellent verbal and written communication, planning, analysis, and organizing skills.
  • Strong leadership, employee development, appraisal, relationship management, and problem-solving skills.
  Build your career with us:
  At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.
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• About the company

  American Homes 4 Rent is an internally managed real estate investment trust (REIT) focused on acquiring, renovating, leasing and operating single-family homes as rental properties. The Company's primary objective is to generate attractive risk-adjusted...

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