• Job Description

  Req#: JR1287
  We're looking for a Supervisor for our mailroom on campus at St. Jude. In this role, you'll be in charge of all mailroom operations and help lead a mighty team of mail distribution specialists.

  Main Tasks include:

  • Manages the mailroom activities and personnel. Maintains coverage of all areas of responsibility. Assigns work activities. Ensures all job assignments/tasks are completed in a timely manner. Ensures all policies and procedures are followed. Provides assistance for policy revisions. Ensures appropriate documents are completed for mail required with documentation forms. Ensures daily close out procedures are current and followed. Assigns and updates mail stop information as appropriate.
  • Provides daily supervision for distribution. Monitors performance and conduct annual performance evaluations. Ensures adequate funds are available to support daily operations. Deposits transactions into the appropriate Mail Center account. Ensures that all personal mail is handled appropriately.
  • Ensures mailing supplies are available for customers by analyzing needs. Orders supplies needed to provide service. Ensures adequate stocks of supplies are available.
  • Maintains a highly customer focused operations. Ensures that customer needs are met. Arranges and conducts meetings as necessary to provide support to customer base. Analyzes options relative to process and technology changes and recommends implementation within St Jude.
  • Maintains mail service equipment. Ensures staff is properly trained to operate mailing equipment. Ensures updates for price changes are downloaded to appropriate equipment to accurately reflect rate changes. Maintains knowledge of current USPS, FedEx, etc. shipment guidelines, laws, and regulations to keep St. Jude compliant. Creates reports and provide data for monitoring performance.
  • Trains, counsels, disciplines and evaluates employee performance. Interviews candidates and makes hiring recommendations. Trains new personnel in accordance with department policies and procedures. Schedules and conducts in-service training for assigned staff. Displays and teaches teamwork and professionalism. Maintains staffing coverage of all areas of responsibility. Ensures all job assignments/tasks are completed in a timely manner. Ensures all policies and procedures are followed.
  • Performs other related duties as assigned or directed to meet the goals and objectives of the department and the organization.
  • Maintains regular and predictable attendance.

  
  Minimum Education and/or Training:

  • High school Diploma or GED required.

  
  Minimum Experience:

  • Five (5) years of experience working in a USPS, corporate mailroom, or distribution/logistics environment required
  • Supervisory experience preferred

  DEI Statement:

  St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

  Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

  Compensation

  In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $21.00 - $35.50 per hour for the role of Supervisor, Mailroom.

  Explore our exceptional benefits !

  Diversity, Equity and Inclusion

  St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

  Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

  St. Jude is an Equal Opportunity Employer

  No Search Firms

  St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

• About the company

  St. Jude Children's Research Hospital, founded in 1962, is a pediatric treatment and research facility located in Memphis, Tennessee focused on children's catastrophic diseases, particularly leukemia and other cancers.

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