JOB SUMMARY:

The Revenue Cycle Department team has a new opportunity available for the role of Supervisor MSRDP. This position will support the Department of Newborn, NICU, and PICU/CVICU. The duties for this role will include but not be limited to the following:

• Participate in new hire training and CE for the billing staff
• Responsible for all charge review and follow-up supervisor work queues
• Responsible for all CRM pools ensuring timely feedback to our valued patients.
• Monitor daily production of the billing staff.
• Complete quarterly charge review quality audits and monthly audits on charge reconciliation
• Provide hands on support to both the billing staff and the faculty/providers within the supported departments.
• Responsible for ensuring staff adhere to all MG policies and procedures.

Work from home (WFH): This will be a primarily a work from home position. Applicants must live in Texas, DFW area preferred. Additional details shall be discussed as part of the interview process.

Quick tip(s):

• Please review the section entitled experience/education and focus on the job requirements.
• Make sure you include the experience listed under the requirements section on your application.

Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued patients and employees. With over 20,000 employees, we are committed to continuing our growth with the best professionals in the healthcare industry. We invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.

EXPERIENCE | EDUCATION:

REQUIRED:

• High School diploma plus five (5) years of supervisory experience
• And 5 years’ experience working in a clinical revenue cycle environment.
• Coding certifications (CPC, CPMA, CMC, ART, RRA, RHIA, RHIT, CCS, CCA) and/or degrees (associate level, bachelor level, master level) preferred and may be considered in lieu of experience.

JOB DUTIES:

• Exercises responsibility for establishing, reviewing, and revising internal revenue cycle controls/procedures, and workflow to achieve maximum efficiency and personnel utilization; ensures production and quality control standards are met by reviewing management reports.
• Reviews and analyzes information, identifies problems, recommends solutions and/or writes reports for management or other personnel.
• Ensure timely revenue cycle work queue metrics are achieved by their direct reports; assigns workload to meet production requirements; compiles, analyzes and reports status and issues involving all aspects of assigned area; makes recommendations to management to reflect changes by reviewing management reports and other data, identifies conflicts and writes resolutions.
• Monitor charge entry and charge capture quality control thru routine staff and process auditing; ensure charge reconciliation monitoring occurs by Team Leaders.
• Maintains performance standards by counseling employees, performing appraisals, and providing required training; assists with quality control testing and reporting.
• Ensures departmental policies and procedures are properly followed; develops and revises policies and procedures as needed; maintains written procedures for workflow by writing or updating procedures as needed; communicates and educates all applicable information to appropriate personnel and affiliated facilities as required.
• Completes special projects and participates in project groups and tasks force teams.
• Backs up manager and employees as required during vacations, sickness, transitions, or other absences.
• Performs other duties as assigned.

SECURITY:

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.