Atrium Health

Supervisor - Patient Transport Operations, Atrium Health CMC


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 94813

      Job Summary

      Oversees the day to day operations of patient transport activities and guest services programs for the department .



      Essential Functions

      • Assists leadership in the implementation of established policies and procedures and ensures courteous, safe, and efficient movement of patients and guests throughout the Medical Center.
      • Ensures there is adequate coverage in areas of responsibility at all times. Notifies leadership of any deficiencies. Fills in for teammates when necessary. Works weekends on a rotating basis to provide adequate supervision.
      • Monitors and documents teammates performance to provide input for performance evaluation.
      • Completes new teammate departmental orientation and safety training and customer service training.
      • Oversees all patients transport activities in assigned area and handles difficult situations as they arise.
      • Assists in coordinating patient transport activities with other disciplines and departments and ensures timely, safe and efficient transportation services.
      • Analyzes reports related to departmental and teammate productivity.
      • Maintains functionality of a computerized dispatch and patient tracking system.
      • Ensures teammate is compliance with Joint Commission and all Regulatory Agencies.

      Physical Requirements

      Works in an indoor/outdoor fast-paced, customer-oriented environment. Exposure to all elements of weather conditions. Lengthy periods of standing and walking. Ability to lift a minimum of 50 pounds for moving and lifting patients. Ability to push/pull all patient transport equipment. Exposure to hazardous materials.



      Education, Experience and Certifications

      High School Diploma or GED required. Associate Degree preferred. 2 years in a supervisory capacity at a healthcare facility or hotel required. Previous experience in a guest or public relations area is desirable. Knowledge of Microsoft Applications required.
  • About the company

      With over 65,000 employees, Atrium Health, is where you can find a doctor, hospital, or healthcare location in NC or SC.

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