NHS
Supervisor - Support Services
This job is now closed
Job Description
- Req#: H9070-25-0369?language=en&page=372&sort=publicationDateDesc
- Literacy and numeracy L1 or equivalent qualification
- Relevant City & Guilds or NVQ 3 qualification or equivalent experience and training in Hotel Services including Catering
- Knowledge of Health & Safety in the Workplace, e.g. Manual Handling, COSHH, and the handling of clinical waste
- Holds a Foundation Food Hygiene Certificate
- Experience of working within a Catering, Domestic or Portering environment
- Experience of leading / supervising a team
- Experience of conducting audits/checks
- Experience of using electronic recording systems
- Ability to communicate effectively
- Ability to manage competing demands and pressure to prioritise tasks to meet deadlines.
- Ability to work shifts, including weekends.
- Ability to travel to other hospital sites as required
- Holds an Advanced Food Hygiene Certificate
- Holds Supervisory Management Certificate (i.e. NEBSM)
- Experience of NHS electronic systems e.g. ESR/ ERostering
- Ability to speak Welsh
- Ability to travel between hospitals
- Experiance working in either Catering Portering or Domestc
- Experiance in leading a team
- Literacy and numeracy L1 or equivalent qualification
- Relevant City & Guilds or NVQ 3 qualification or equivalent experience and training in Hotel Services including Catering
- Knowledge of Health & Safety in the Workplace, e.g. Manual Handling, COSHH, and the handling of clinical waste
- Holds a Foundation Food Hygiene Certificate
- Experience of working within a Catering, Domestic or Portering environment
- Experience of leading / supervising a team
- Experience of conducting audits/checks
- Experience of using electronic recording systems
- Ability to communicate effectively
- Ability to manage competing demands and pressure to prioritise tasks to meet deadlines.
- Ability to work shifts, including weekends.
- Ability to travel to other hospital sites as required
- Holds an Advanced Food Hygiene Certificate
- Holds Supervisory Management Certificate (i.e. NEBSM)
- Experience of NHS electronic systems e.g. ESR/ ERostering
- Ability to speak Welsh
- Ability to travel between hospitals
- Experiance working in either Catering Portering or Domestc
- Experiance in leading a team
Job summary
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Main duties of the job
We are looking to recruit on a permanent basis a Support Services Supervisor to support our Newtown Support Services team. The hours of work are 37.5 hours and there will be a requirement to work weekends on a rota, this role will be permanent.
The key responsibilities of this role will include: -
Providing day to day management of all staff in the Domestic, Catering and Portering services
Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures
Conduct regular audits on hotel services ensuring compliance to policies and legal requirements
Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements
Deputise for the Support Services Coordinator as required
Ensure equipment, resources, materials are ordered and available to maintain operating stock levels
Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital
We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Details
Date posted
23 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
070-EA016-0425-B
Job locations
Montgomery County Infirmary
Llanfair Road
Newtown
SY16 2DW
Job descriptionJob description
Job responsibilities
Ensure adequate staff cover is in place, at the agreed levels to meet the service needs ensuring that staff rosters are fair and equitable collating and approving Bank time-sheets; and all electronic systems are fully undated to ensure accuracy.
Identify and escalate any unplanned staff shortage through leave absence, sickness, or vacancy to a Manager as early as possible.
Authorise leave, identifying any absences and apply relevant policy and procedure, in conjunction with HR support as required.
Deliver induction for new employees and provide mentorship and training for the team to improve performance, and ensure all statutory and mandatory training is completed.
Ensure all staff have Performance Development Reviews that have clear objectives, expectations and to identify any additional support or training needs required.
Plan and prepare schedules for all services to enable the controls and checks via audit of services. Undertaking a programme of quality control to ensure methods and equipment/materials used meet quality standards.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job responsibilities
Ensure adequate staff cover is in place, at the agreed levels to meet the service needs ensuring that staff rosters are fair and equitable collating and approving Bank time-sheets; and all electronic systems are fully undated to ensure accuracy.
Identify and escalate any unplanned staff shortage through leave absence, sickness, or vacancy to a Manager as early as possible.
Authorise leave, identifying any absences and apply relevant policy and procedure, in conjunction with HR support as required.
Deliver induction for new employees and provide mentorship and training for the team to improve performance, and ensure all statutory and mandatory training is completed.
Ensure all staff have Performance Development Reviews that have clear objectives, expectations and to identify any additional support or training needs required.
Plan and prepare schedules for all services to enable the controls and checks via audit of services. Undertaking a programme of quality control to ensure methods and equipment/materials used meet quality standards.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person SpecificationPerson Specification
Role Requirements
Essential
Desirable
essential
Essential
Role Requirements
Essential
Desirable
essential
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Powys Teaching Health Board
Address
Montgomery County Infirmary
Llanfair Road
Newtown
SY16 2DW
Employer's website
Employer details
Employer name
Powys Teaching Health Board
Address
Montgomery County Infirmary
Llanfair Road
Newtown
SY16 2DW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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