• Job Description

  Req#: SUPPL004521

  TTI, Inc. is looking for a Supplier Quality Coordinator at our Operations location in Northwest Fort Worth, TX.

  The Supplier Quality Coordinator is accountable for coordinating the return of non-conforming material, the request of Failure Analysis or Corrective Action and obtaining credit from the manufacturer for non-conforming material. This role has the Material Review Board (MRB) authority to disposition non-conforming product in conjunction with the technical expertise and approval of the relevant supplier. This position communicates across several departments internally as well as externally to our supplier partners.

  Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

  ACCOUNTABILITIES

  • Receive and vet notification of non-conformances from the field.
  • Coordinate with Sales to validate the reported non-conformance including coaching the sales team on the appropriate data points to capture by failure mode.
  • Organize reported information into clear, descriptive, valuable problem statements for use by the manufacturer and the Corrective Action team.
  • Develop professional relationships internally across RMA, Finance, Sales & Quality Department and externally with manufacturer representatives to facilitate friendly and efficient communications and resolutions.
  • Gather, communicate and request return authorizations from manufacturers including all the relevant information required for authorizations.
  • Use return authorizations to request credit and disposition non-conforming material.
  • Disposition of suspect non-conforming product returned by the customer or quarantined as the result of a suspect non-conformance. Determine disposition in accordance with the consultation of the manufacturer. In rare cases, the disposition to scrap will be made unilaterally.
  • Work with RMA personnel to resolve issues with customer returns for defective materials and facilitate rapid and effective returns to suppliers. Address customer discrepancies with supplier requiring a high level of professionalism and coordination across the supply chain.
  • Coordinate and communicate return authorizations from the manufacturers, debit memos, and internal quality documentation in order to clear parts from controlled nonconforming area (RMA).
  • Assist with executing process improvements to reduce the turn-around time of RMA’s.
  • Maintain and track reported non-conformance, expected customer returns, pending manufacturer return authorizations and open pending dispositions.
  • Document department work instructions and/or processes.
  • Additional duties as assigned.

  EDUCATION & EXPERIENCE

  • High School Diploma or General Education Degree (GED) is required. Experience in Quality or Procurement process is preferred.

  SKILLS & CERTIFICATIONS

  • Working knowledge of Microsoft Office Suite; intermediate knowledge of Word and Excel preferred.
  • Ability to type 40 words per minute.
  • Good verbal and written English language skills.
  • Detail oriented with strong quality and productivity orientation.
  • Dependable, flexible and focused work approach.
  • Demonstrated positive attitude, teamwork and collaboration.
  • Basic math skills.
  • Ability to read, comprehend and interpret written work instructions, engineering drawings and customer specifications.
  • Interact effectively with individuals at various levels and departments within and outside of the organization.
  • Arrive on-time to work scheduled hours and complete assigned tasks.

  This position requires use of information or access to hardware which is subject to the international Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

  This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

  What we offer our team members:

  • A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
  • Educational Assistance (Tuition Reimbursement).
  • Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
  • A strong focus on giving back to our communities through philanthropic opportunities.

  Want to learn more? Visit us at Working at TTI, Inc.

  TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

  TTI, Inc. The company was founded by Paul Andrews in 1971.

Notice