Rackspace Technology
Support Data Engineer II
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Job Description
- Req#: 988bfdd4-d1c9-4273-af8b-8dc6bd7b9de2
Employer Industry: Cloud Computing and Multicloud Solutions
Why consider this job opportunity:
- Anticipated starting pay range: $68,600 - $109,700 depending on location
- Opportunity for variable compensation in the form of bonuses or commissions based on performance
- Work remotely or in a hybrid setting, depending on candidate's location in the U.S.
- Be part of a team recognized as a best place to work by Fortune, Forbes, and Glassdoor
- Comprehensive training provided for required expertise in database application support and Linux system administration
- Engage in a supportive work culture that values unique perspectives and innovation
What to Expect (Job Responsibilities):
- Resolve issues related to database application alerts, upgrades, security, data restorals, and performance tuning
- Provide direct customer support through ticketing systems and chat, ensuring timely responses
- Monitor the production environment to maintain acceptable system performance and data protection
- Collaborate with other teams, including DBAs and developers, to address customer needs
- Participate in on-call rotation and work flexible hours, including weekends and holidays, to support 24/7 operations
What is Required (Qualifications):
- Minimum 2+ years of experience with MongoDB or Elasticsearch application support, DBA, or development
- Minimum 3+ years of experience with other database application support or DBA, or development
- Minimum 2+ years of Linux system administration experience
- Minimum 2+ years of experience in Linux system automation
- Excellent troubleshooting skills with the ability to resolve issues quickly and effectively
How to Stand Out (Preferred Qualifications):
- Proven experience implementing and supporting enterprise database systems
- Scripting experience with shell scripting or Python
- Configuration management experience with Ansible, Puppet, or Chef
- Familiarity with a broad range of technologies, including Redis, Kubernetes, PostgreSQL, Hadoop, and Kafka
- Strong oral, written, and interpersonal skills for effective communication and documentation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Rackspace Technology, Inc. is an American managed cloud computing company based in Windcrest, Texas, USA.
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