Sagitec Solutions
Support Engineer (10103)
This job is now closed
Job Description
- Req#: 10103
- Providing multi-tier support for operational and technical issues
- Ensuring optimal cloud performance with service monitoring and troubleshooting applications
- Performing validation tests to evaluate and identify performance issues and apply cloud solutions
- Auditing the cloud system for user access, logs and system events
- Gathering system requirements and designing cloud support protocols for addressing performance specifications
- Developing and implementing solutions that improve cloud performance, stability and the overall customer experience
- Programming and documenting technical processes, including project specifications and network architecture
- Have knowledge/certification in Azure Cloud Technology
- Ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, and subject-matter experts
- Knowledge in writing queries and Power BI reporting
- Bachelor’s / Diploma (or equivalent) in computer science, information technology, or mathematics
Manage the Azure Cloud Environment for all our Clients. The personnel hired are accountable for monitoring the multiple cloud infrastructures, their availability, and performance. They will also manage the data transferred in and out with our client infrastructure.
Required skills and qualifications
About the company
At Sagitec, we offer software solutions for pension administration and unemployment insurance. Get the innovative benefit management solutions from industry experts.
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