Mindlance

Support Engineer - Advanced


PayCompetitive
LocationVancouver/British Columbia
Employment typeFull-Time

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  • Job Description

      Req#: 25-64445

      Job Title: Support Engineer
      Location: Toronto, ON & Vancouver, BC (onsite)
      Duration: 6+ months

      Daily Responsibilities:

      • Day-to-day Job Scheduler Platform Support (Active Batch).
      • Includes: Defining and scheduling tasks, jobs, or processes to run at specific times or intervals. Ensuring tasks are executed correctly and efficiently Monitoring the progress and status of scheduled tasks and taking corrective action when needed.
      • Day-to-day server administration and support. Key technologies include Microsoft Windows Server 2016/2019, Active Directory, VMware, NetApp, CISCO
      • Promptly respond to and rectify system instability or failure.
      • Upgrades and enhancements to maintain the infrastructure hardware and software
      • Maintain IT documentation
      • Implement IT policies, procedures, and best practices to meet the needs of the organization and ensure they are being followed
      • Actively discuss, review, and recommend technical options and activities with the team
      • Proactively make recommendations to resolve technical system issues
      • At all times, interface with various members of the organization in a professional, calm, helpful and courteous manner
      • Adopts and shares best practices among colleagues

      Must Have Skills:
      • Advanced Knowledge of working with Enterprise Scheduler – Active Batch preferred
      • Advanced knowledge of Windows, Active Directory,
      • Understanding of basic VMware, Storage and Networking
      • Ability to work with multiple teams and stakeholders
      • Ability to analyze incident response and escalate to so correct resources are brought in to solve incident


      Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.


  • About the company

      Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

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