• Job Description

  Req#: 17584
  !*!

  The TxDOT Support Services Division is seeking a highly motivated individual for a Toll Facilities Service Coordinator position in the Central Texas Turnpike System (CTTS) Maintenance Section. This section specializes in managing services provided to the CTTS toll roads in Austin, TX, including eleven plazas, fifty-five ramps and two main buildings for administration offices, customer services, and call centers. The position will require working independently and as a team in toll monitoring, traffic assistance, facilities maintenance, contract, project and property management.

  This is a 24 hour on-call position.

  Work Location: 2420 Ridgepoint Drive, Austin, TX 78754

  
  Toll Operations Center (87TOC)
  2420 Ridgepoint Drive
  Austin, 78754
  
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  At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

  • Low Turnover
  • Retirement Pension
  • Alternative Work Schedules
  • Paid Leave/Holidays
  • Health Premiums paid at 100% for full-time employees
  • On the Job Training
  • Tuition Assistance Program
  • Comprehensive Wellness Program/Wellness Leave Incentives
  • Career Development Programs/Opportunities for advancement

  For a complete list of our total compensation package please visit our website at: Total Compensation Package

  To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

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  Coordinates service and support activities associated with toll facilities. Monitors and evaluates accidents and incidents on the tollways to coordinate responses and/or maintenance needed. Work involves coordinating and ensuring completion of toll facility improvement projects, managing security and badge access for centers, and oversight of facility inventory. Work requires extensive contact and collaboration with vendors, contractors, divisions, and local government entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

  Essential Duties:

  Coordinates and assists with all improvement projects for Toll facilities, including customer centers and toll
  structures.
  -Reviews, assigns and maintains building and badge access to ensure appropriate security levels.
  -Works with local government entities to evaluate toll road accidents and incidents to facilitate emergency responses.
  -Liaisons with divisions, local government agencies concerning traffic safety projects and traffic management.
  -Maintains asset inventory records, tracks and coordinates all resources within toll facilities.
  -Maintains and monitors fuel contracts to ensure fuel levels.
  -Researches accidents involving Toll structures and coordinates with vendors regarding repair quotes and submits to claims
  team.
  -Coordinates with maintenance vendors regarding equipment life cycle identifies and recommends those needing repairs or
  replacement.
  -Monitors cameras within Toll buildings and facilities to detect unusual occurrences to ensure secure environment.
  -Performs other job responsibilities as assigned.

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  Minimum Qualifications:

  Education: High School Grad or Equivalent in general education.

  Experience: 4 years of experience in building or specialized facility operations, general contract, inventory oversight and related activities. (Experience can be satisfied by fulltime or prorated parttime equivalent). Related college education or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

  Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle

  Competencies:

  Considerable knowledge of
  -Principles and practices of building/property management and applicable state and local laws and regulations
  -Building Support services and operations
  -Contract requirements and oversight
  -Building security/access policies and procedures
  -Inventory management methods
  
  Proficient skill in
  -Analyzing issues, facts, and available information to develop logical solutions; researching inconsistencies of facts or
  data; drawing correct inferences from information and making recommendations that support business decisions
  -Monitoring the status and progress of projects
  -Using computers and applicable programs, applications and systems
  -Conducting inventory activities
  -Property management
  -Maintaining a safe working environment
  
  Ability to
  -Communicate effectively
  -Review and provide oversight to vendor contracts

  Physical Requirements and Working Conditions:

  -Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
  -Sitting - prolonged periods of time
  -Standing-prolonged periods of time
  -Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
  -Close Visual Acuity-work includes data/figures; view a computer screen; extensive readin

  Conditions of Employment:

  Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

  !*!

  TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

  To view the MOS codes please click on link below and click on the appropriate occupational category.

  https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

  !*!

  The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.

  If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

  Please click this link to read the information for applicants: Additional Applicant Information

• About the company

  The Texas Department of Transportation is a government agency in the American state of Texas.

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