Trillium NC

Support Specialist - Claims


PayCompetitive
LocationWilmington/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 513283

      Pay Plan Title: Support Specialist

      Working Title: Support Specialist - Claims

      Cost Center: 43/Claims

      FLSA Status: Non-Exempt

      Posting Salary Range: $34,608 - $40,170

      Office Location: Ahoskie, Camden, Greenville, Jacksonville, Wilmington, Remote in North Carolina

      POSTING DETAILS:

      Make an Impact

      Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 28 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

      Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

      At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

      What We’re Looking For

      Trillium Health Resources is seeking a Support Specialist - Claims to join our Claims team. This position provides confidential administrative and specialist support to the Claims Department, including but not limited to, assisting with the preparation of departmental trainings, writing and sending various claims correspondences, and tracking various claims related deadlines. The ideal candidate for this position will have a thorough knowledge of general office practices, equipment and software packages. And, the ability to plan, organize and review work, workflow and procedures. Excellent written and communication skills will help the candidate in this position succeed.

      On a typical day, you might:

      • Assist with developing daily, weekly, monthly, quarterly and annual program reports and ensures reports are submitted within assigned deadlines.
      • Ensure all Claim Department Standard Operating Procedures are current.
      • Perform general clerical work, schedule and makes arrangements for events.
      • Prepares AFPP’s for staff requisitions, department manuals, subscriptions, etc.

      Employee Benefits:

      Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

      • Flexible Work Schedules
      • Health Insurance - no premium for employee coverage
      • Flexible Spending Accounts
      • Paid Time Off (PTO) of 23 days, plus 10 paid holidays within first year of employment
      • NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
      • Public Service Loan Forgiveness Qualifying Employer

      Qualifications:

      Education: GED or High School

      Experience: Minimum One (1) year clerical experience or equivalent of higher education or higher education/experience.

      Preferred Experience: Prefer experience in assisting a senior executive and four years clerical and office management experience

      License/Certification: None

      Must have a valid driver’s license

      Must reside in NC to be considered for remote status

      Deadline for application: 12/14/2023 11:59 PM Date Pending Approval

      To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

      • Employer Name
        1. Dates of service (month & year)
        2. Average number of hours worked per week
        3. Essential duties of the job as related to the position you’re applying for
      • Education
        1. Degree type
        2. Date degree was awarded
        3. Institution
      • Licensure/certification, if applicable

      After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

      Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile.

      The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

      Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

      #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

  • About the company

      Trillium Health Resources manages care for those with mental health conditions, intellectual/developmental disabilities and substance use disorders in a 26-county area in eastern North Carolina. Working collaboratively with community partners, Trillium...

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