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Job Description
- Req#: SUPPO035764
- Education: Associate’s Degree in a technical discipline or equivalent work
experience. - Experience: Minimum of 1 year of Help Desk or IT Support experience preferred.
- Technical Proficiency:
-
- Strong knowledge of Microsoft and Adobe productivity suites, email systems,
and ticketing software. - Familiarity with Active Directory, network troubleshooting, and remote
desktop tools is a plus. - High degree of accuracy and organization in documentation and recordkeeping.
- Strong knowledge of Microsoft and Adobe productivity suites, email systems,
- Respond promptly and courteously to Help Desk calls, emails, and tickets, ensuring
each request is accurately logged and categorized - Maintain precise and thorough documentation of all support activities, including
troubleshooting steps, resolutions, and follow-ups, within the ticketing system. - Provide user guidance and training on IT systems, tools, and best practices to
reduce preventable support issues. - Work closely with senior technicians, system administrators, and other IT team
members to identify recurring issues and process gaps.
Why NHC?
At NHC, we “Put our Heart in Everything We Do!” We take pride in working together as a team in our family-oriented work environment. We provide a culture of excellence, recognition, empowerment, and fun. We offer professional growth opportunities along with competitive compensation wage increases based on performance. If you want this experience in your career, apply today!Position: Support Technician I
Job Type: Full TimeQualifications:
Benefits we offer:
Flexible Schedule
Competitive Pay & Holiday Incentive Pay
Earned Time Off
Health, Dental, Vision, Disability and Life insurance
401k with generous company contributions
Tuition Reimbursement Opportunities
Advancement OpportunitiesSupport Technician I Position Highlights:
We are located at:
NHC Corporate Office
100 E Vine St.
Murfreesboro, TN 37130If you are interested in working as a Registered Nurse for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/careers/
We look forward to talking with you about this great RN opportunity. NHC is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.- Education: Associate’s Degree in a technical discipline or equivalent work
About the company
We believe in celebrating life every day with our patients and residents. NHC has been providing the best in senior care for more than 50 years.
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