• Job Description

  Req#: R-12591

  Current employees: Please apply through the employee portal to be considered for this opportunity.

  Pay Range:

  $29.18 - $35.73 Hourly

  Department:

  Department of County Human Services (DCHS)

  Job Type:

  Regular Represented

  Exemption Status:

  United States of America (Non-Exempt)

  Closing Date (Open Until Filled if No Date Specified):

  September 21, 2023

  
  The Opportunity:

  Overview:

  THIS WORK MATTERS!

  Do you have an idea of how you can help the homeless crisis in Multnomah County? Do you want to have a voice and impact the homeless problem? If you answered YES! Then here is your opportunity.

  This specific position will not have a designated caseload. This is a KSA (Knowledge, Skill, Ability) position the ideal candidate should have advanced knowledge and experience working with individuals experiencing chronic homelessness. This position will provide intensive case management, Housing and rental assistance, and anti-poverty work related to Supportive Housing Services and Recovery efforts related to the housing crisis and adults with intellectual and/or developmental disabilities. This position requires HIGH PUBLIC CONTACT. The purpose of Supportive Housing Services Case Manager is to access housing, coordinate and assure the delivery of services and supports required by individuals with intellectual and/or developmental disabilities. Case Management will assist eligible individuals under their individualized plan in gaining access to needed housing, medical, social, educational, and other services.

  As the Supportive Housing Services Case Manager , other duties will include:

  • Provide initial screening, intake and eligibility determination for rent assistance and other social service supports for individuals and families impacted by homelessness (financially/economically).

  • Connect with landlords on behalf of clients to ensure rent assistance to prevent eviction

  • Perform complex case management duties including but not limited to assessing, evaluating and documenting eligibility for Regional Long-Term Rent Assistance (RLRA) vouchers, rental assistance program services using a comprehensive intake application process, and other program specific paperwork to assist with housing stability.

  • Assist program participants through the housing process including identifying an apartment/home, addressing possible barriers to housing approval, and accessing funding for move-in cost

  • Provide ongoing home and community-based services utilizing strengths-based case management while embracing the philosophy of Motivational Interviewing, Trauma Informed Case and Housing First

  • Monitor services/supports via home visits, service provider visits and phone calls to ensure that they are receiving appropriate financial, medical, training, educational, transportation, and other identified/agreed to services/supports.

  • Meet people in their homes, residential settings, and employment settings to conduct monitoring

  • Ensure resources are being appropriately used to meet clients’ developmental disability needs. Extensive documentation and plan writing to develop services plans with appropriate levels of service and risk mitigation

  • Assist in coordination and implementation of specialized programs including but not limited to the supportive Housing Services Regional Long-term Rent Assistance (RLRA) program, Emergency Housing Program.

  Suppose you want to learn more about the Supportive Housing Services Case Manager 2 - KSA with IDDSD. In that case, the team will host a virtual "OPEN HOUSE'' to provide a brief overview, answer any questions, and share this position's expected duties and outcomes. The Open House will be held on Thursday, September 14, 2023, from 12:00 p.m. to 1:00 p.m. via Google Meet. If you would like to attend, RSVP directly to Adult Case Program Manager Tammorra Barnes at tammorra.barnes@multco.us, and Tammorra will add you to the calendar event.

  Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department County Human Services (DHCS) employee you will create a work culture of respect, trust and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

  TO QUALIFY:

  We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

  Minimum Qualifications/Transferable Skills*:

  Education/Training:

  • Bachelor's degree from an accredited college or university with major course work in social work, psychology/sociology, criminal justice or a related field. (Professional work at or near the level of this position can substitute year for year for the educational requirement.)

  • Three (3) years of increasingly responsible research, field investigatory or case management experience as a journey-level social services, court, criminal justice or corrections/protective services professional

  • Strong Background working with individual, and families who experience chronically homelessness

  • Diversity and Equity: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

  • Must pass a criminal background check

  Experience/Certification:

  Other:

  • Knowledge, Skill, Ability (KSA) Advanced knowledge and experience working with chronic homeless individuals living with other comorbidities, including addiction, behavioral health needs, disabilities, and other health conditions.

  Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

  *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

  SCREENING & EVALUATION:

  REQUIRED:

  The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application. Any additional items submitted other than the Resume and Cover Letter will not be part of the selection process.

  1. Attach a Resume demonstrating you meeting minimum qualifications; And/Or

  2. Attach a Cover Letter addressing the following:

  • Demonstrate your experience working with diverse vulnerable populations; and

  • How you meet the qualifications for this position; and

  • Why you are interested in the position

  Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.

  -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

  • Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:

    • Navigate to your profile in Workday (see: My Career Profile ) and click on the “Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).

    • When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.

  • External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through https://multco.us/jobs , you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.

  • Do not click the “Submit” button before you upload your documents.

  After You Apply:

  • Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.

  • Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.

  • Check both your email and Workday account for updates regarding this recruitment.

  The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

  • Initial review of minimum qualifications

  • Resume and Cover Letter Review

  • Phone screen

  • Consideration of top candidates

  • Language assessment

  • Background, reference

  Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

  ADDITIONAL INFORMATION:

  
  Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. . The onsite work location for this position is 209 SW 4th Street Portland, Oregon.

  
  Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

  We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

  Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

  Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

  Questions?

  Recruiter:

  Nicole Cole

  Email:

  nicole.cole@multco.us

  Phone:

  +1 (503) 9887767 x87767

  Application information may be used throughout the entire selection process. This process is subject to change without notice.

  Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

  Job Profile:

  6297 - Case Manager 2

• About the company

  Multnomah County /mʌltˈnoʊmə/ is one of 36 counties in the US state of Oregon.

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