• Job Description

  Req#: 23662818

  Citi Shared Services (CSS) has over 5,000 EWF and is aligned with Citi’s Global Functions to provide excellent, scalable finance, human resource and global services for the enterprise. The Citi Solutions Center (CSC) Network with over 98,000 EWF delivers services to Citi’s businesses and operational units. CSS is comprised of the following products and services: Finance and Risk Shared Services (FRSS), HR Shared Services (HRSS), Business and Travel Shared Services (BTSS), Citi Solution Center Network (CSC), and CSS Chief Operating Office (COO).

  Key Responsibility Overview

  • The ideal candidate will have extensive knowledge in managing a Program Management Office (PMO) and a strong background in Project Management (PM)
  • Must have proven track record of managing a cross-functional PMO
  • Provide direct leadership to CSS product PMO leads and governance reporting lead
  • Provide governance oversight for the entire CSS Book of Work to ensure compliance with Citi Program Management Council (CPMC) guidelines, procedures and reporting
  • Provide credible challenge on Key Initiatives and Safety & Soundness risks, issues, and dependencies
  • Provide leadership analysis for the health of CSS programs and projects
  • Ensure PM Monitoring & Assessment Framework results are challenged as appropriate
  • Responsible for developing and implementing scoring to objectively assess project management performance
  • Serve as subject matter expert in establishing a standard set of skills in the recruitment of project managers
  • Develop fit for purpose training program to onboard project managers across the CSS organization
  • Produce evidence-based data for mid and year-end project manager feedback and PMO product leads evaluation

  Additional Responsibilities:

  • Develop and maintain communication channels with EO&T key stakeholders
  • Strong understanding of Operational Risk principals and Reporting & Analytics environment
  • Interface with Internal Audit, Compliance, as well as First Line of Defense as applicable
  • Interface with the EO&T Org PMO team to ensure alignment and consistency on CPMC Policy and Procedure requirements
  • Partner closely with the CSS product leads to ensure program and project alignment to strategy and commitments

  Job Skills/Qualifications:

  • Bachelor’s degree required; Master’s degree preferred
  • Minimum 10+ years in PMO and PM experience
  • Strong understanding of CPMC policies and taxonomies
  • PMP® and CSM® certifications preferred
  • Advanced skills in MS Project and Project Tracking System (PTS 2.0) a plus

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  Job Family Group:

  Business Strategy, Management & Administration

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  Job Family:

  Business Administration

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  Time Type:

  Full time

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  Primary Location:

  Tampa Florida United States

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  Primary Location Salary Range:

  $136,700.00 - $205,050.00

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  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

  View the "EEO is the Law " poster. View the EEO is the Law Supplement .

  View the EEO Policy Statement .

  View the Pay Transparency Posting

• About the company

  While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.

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