• Job Description

  Req#: 2221289

  Description

  Advance and promote the Bank’s three primary objectives for branch operations: 1) provide quality client service, 2) grow core deposits, and 3) ensure compliance with policies and procedures. Address personnel matters, including proposing new staff positions when needed, assisting with hiring efforts, ensuring quality training for new hires and ongoing training for existing staff, recognizing strong performance, coaching in areas needing improvement, and enforcing disciplinary action when necessary. Work with operations support and compliance departments to implement new and ensure adherence to existing policies and procedures.

  
  

  Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

  
  

  Essential Duties and Responsibilities:

  • Assists branches with meeting their DDA and total deposit growth goals – performance measurements will include an analysis of actual growth results in comparison to goals
  • Conducts branch visits to provide guidance to managers on sales and marketing efforts and maintain strong professional relationships with branch employees and area managers
  • Supports the Bank’s internal donation/sponsorship process, guiding and advising area and branch managers in community outreach
  • Promotes community development, serves in the communities serviced by the Bank branches, and encourages area and branch managers to do the same
  • Manages the hiring, mentoring, and performance management of direct reports and assists area and branch managers with the same duties for their direct reports
  • Directs and monitors operational activities of branches via area managers who report to this position
  • Ensures branch staff are adequately trained and internal controls are operating effectively to achieve acceptable results from internal and external audits and regulatory examinations. This is done in coordination with the SVP Operations Support/Bank Security Officer.
  • Assists in coordination of branch openings, closings, relocations, and other changes in branch services
  • Maintains working knowledge of the Bank’s core and ancillary deposit systems and serves as strategic adviser to the direction of the systems that impact branch operations
  • Meets regularly with executive management and other business units to discuss deposit metric information and service improvement recommendations
  • Assists the EVP Chief Banking Officer with the preparation of reports necessary for reporting to the board of directors
  • Performs other duties as assigned

  
  

  
  

  Supervisory Responsibilities:

  • Responsible for the direct supervision of area managers, including training, coaching, and performance management

  
  

  
  

  Qualifications:

  • Bachelor’s degree in finance, business administration, or related field or an equivalent amount of directly related work experience
  • Minimum 8 years of branch operations experience in the financial services or banking industry
  • Minimum 5 years of management or supervisory experience
  • Solid technology skills, including proficiency with Microsoft office (Outlook, Word, Excel, SharePoint, Power Point) and banking software applications
  • Excellent organizational and time management skills with proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals
  • Excellent customer service and relationship management skills
  • Sound knowledge of financial, managerial, and leadership principles with broad knowledge of banking operation practices, policies, products, and applicable regulations
  • Excellent problem solving, decision making, and critical and strategic thinking skills, as well as strong attention to detail and concern for data accuracy
  • Excellent analytical and problem-solving skills
  • Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization
  • Strong leadership and interpersonal skills; presents a positive and professional image, effectively collaborates with diverse teams, and is successful at achieving results through the effort of others
  • Flexibility to engage in travel to visit branches and direct reports in person

  
  

  
  

  Physical/Mental Activity and Environment:

  While performing the duties of this Job, the employee is regularly required to communicate and receive communications, verbally, in writing, electronically, etc. The employee is frequently required to remain in a stationary position and frequently moves about inside the office to access files, office equipment, interact with customers and employees. Frequently operates a computer, phone and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. The noise level in the work environment will vary depending upon locations visited.

  
  

  Employee is required to travel by car frequently to visit branch locations and clients.

  
  

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time.

  
  

  Requirements

  
  

  See qualifications above.

  
  

  Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  
  

  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  
  

  For San Francisco Postings, review Fair Chance Ordinance .

  
  

  Poppy Bank Notice to Applicants CCPA & CPRA

• About the company

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