Summary:

Responsible for the overall operational and strategic direction, administration and coordination of all activities within Golden Entertainment’s Security and Surveillance Operations and emergency preparedness standards

Essential Functions and Responsibilities:

• Responsible for the hiring, training, developing, promoting, measuring performance, and disciplining of leadership staff in the Corporate and Property Security and Surveillance departments.
• Produces and monitors short and long-term department strategies accompanied with annual operating or capital budgets required to accomplish goals and objectives
• Develops and implements staffing plans, training policies and procedures designed to enhance departmental operations and guest service standards
• Makes recommendations regarding departmental internal controls, risk assessment and management, and methods of monitoring compliance
• Maintains working knowledge of laws and regulations (and changes in such) impacting the company’s line of business and communicates this information to the appropriate parties, as required
• Maintains confidentiality of sensitive and confidential information
• Leads the security organization for the company, working with company leadership, to meet department objectives
• Monitors all activities within the company, to ensure that all applicable laws, rules, regulations and controls of the company, including but not limited to, OSHA and Nevada Gaming Control Board are enforced throughout the property
• Other duties as assigned

Qualifications

• A minimum experience of 10 years progressively responsible Corporate Security or Hospitality Security or an equivalent combination of education and experience.
• Social skills as demonstrated by the ability to deal with guests, patrons, and team members, some of whom will require high levels of patience, tact, and diplomacy to deescalate concerns, collect accurate information, and resolve problems.
• Knowledge of the principles and practices of applicable state statutes, codes and regulations including operation and security requirements.
• Excellent communication and leadership skills
• Must possess thorough knowledge of Gaming Minimum Internal Casino Standards, local jurisdictional gaming laws, and Nevada Revised Statutes
• Ability to organize/prioritize work, meet deadlines, work with minimal supervision/multiple interruptions, exercise judgment, and implement control over the performance of subordinates.
• Working current knowledge of the various security systems and equipment found on a casino floor
• Present a professional appearance
• Ability to effectively communicate in English, both written and verbal
• Ability to maintain composure and management ability during crisis
• Efficient using computers, including but not limited to Word and Excel
• High school diploma or equivalent
• College degree in Criminal Justice or related field preferred
• Minimum 21 years of age

Work Cards

• Alcohol Awareness
• Nevada Gaming
• Valid Nevada Class C Driver License

Physical Requirements

• Uses a two-way radio or other communication devices in the course of work
• Use standard office equipment including a computer

• Ability to successfully perform in a timely manner all the physical movements associated with situations that may present to Security personnel; including movements necessary to successfully complete company-assigned training courses applicable to the essential duties of the position
• Occasionally push/pull up to 75 lbs.
• Occasionally lift and/or carry up to 75 lbs. at floor, knee, waist, and chest levels
• Occasionally lift up to 75 lbs. above head
• Occasionally squat, kneel, and sit
• Occasionally run throughout assigned working zone as situations dictate
• Frequently walk, climb stairs, reach, bend, and twist
• Constant use of hearing and vision, walk, stand, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor and outdoor
• Extreme heights
• Smoky
• Bright, flashing lights
• Noisy
• Emergency situations

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.