Job Description:

Role Summary/Purpose:

The SVP, PayPal & Venmo Technology Leader is responsible, for providing senior technology vision, leadership and strategy to drive Technology programs for the overall PayPal portfolio to meet client growth, innovation, and productivity expectations. This role aligns with leadership strategies, and drives innovative thinking to advance technology and meet customer and merchants demands. This role interacts with and influences client leaders to determine and drive delivery of technology priorities across our clients.

This role is responsible for delivering innovation for the PayPal portfolio, as well as identifying emerging technology and fintech investment and acquisition opportunities as part of the broader PayPal ecosystem.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Provides senior technology vision, leadership, and strategy to drive IT programs related to the overall PP portfolio; partners with client team to identify new opportunities to drive growth and integration; ensures optimization of cross functional client initiatives.

• Responsible for oversight of client related technical conversion/integration programs; provides executive input, issue resolution, and risk mitigation across portfolios.

• Coach, develop and inspire a team across both initiatives and run activities. Ensure organization is aligned to efficiently handle client requests.

• Proactively identifies new opportunities to drive process improvements and simplification in support of delivery and productivity for our clients; ongoing analysis of project priorities and planning

• Develops and guides the innovation and new technology investment strategies.

• Responsible for wing to wing delivery of client aligned initiatives, including resource assignment, issue resolution and budget management

• Develops peer, cross functional and cross client relationships to maximize best practice sharing and team effectiveness. Partner with multiple business and technology teams to ensure we have focus and process consistency across all customers and platforms.

• Monitor, measure, and report performance against key client metrics.

• Set the right tone and posture around all financial, regulatory, compliance, and process governance

• Financial planning and ownership of program budgets.

• Leverage industry network resources to benchmark and identify trending and opportunity

• Creates, communicates, and manages the project plans and other required project documentation and provides updates as necessary. Maintains project documentation, including project charter, requirements, conceptual design, test plans, schedules, and presentations

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree and 12+ years of IT experience (in lieu of degree, 20 years of IT work experience to include the following:)

• Minimum of 7+ years of leadership experience driving large programs across large financial services or technology business.

• Minimum of 7+ years of experience developing and executing strategic plans, influencing skills, managing complex program and leading collaborative relationships in a cross- functional team environment.

• Minimum 7+ years managing scalable teams

• Deep technical understanding of architecture, technology, and credit card processes.

• Working knowledge of the continuous improvement process.

Desired Characteristics:

• Superior oral, written, and client communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups.

• Proven track record as a strategic technology business partner

• Exemplary abilities to lead critical business initiatives on-time and within budget

• Demonstrated effectiveness in driving change and working effectively across business boundaries

• Expertise in complex project management

• Superior decision-making, client relationship, and supplier management skills.

• Demonstrated competency aligning business strategy with technology initiatives

• Strong customer focus and ability to manage customer expectations

Grade/Level: 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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