Job Description:

Role Summary/Purpose:

The SVP, Strategic Initiatives – Synchrony Bank, is an exciting new role that will report to the SVP, Head of Synchrony Bank. This role will lead a multi-year journey to build enhanced capabilities necessary for the growth goals of the Bank.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Manage the Bank reset and strategic growth initiatives, coordinating across key cross-functional projects and ensuring alignment between stakeholders

• Oversee critical cross-functional projects and programs to ensure on-time achievement of key strategic goals (e.g., implementing operating rhythms, upgrading process and systems, product launches, capability building)

• Support the GM in risk management, especially by escalating roadblocks and challenges ahead of time to bolster preparedness (e.g., regularly track KPIs, conduct QBRs)

• Lead a team in the development of a cohesive and holistic growth journey for the Bank organization, with an emphasis on processes, tools and change management

• Craft compelling strategies and drive long-range strategic planning; primary point of contact for the delivery of strategic growth initiatives

• Assess the current and future state of business systems, data availability, models, reporting needs and requirements to ensure that the strategic initiative is aligned with and/or helps drive business changes

• Set priorities for the initiatives, thinking through the best use of resources and time to achieve an optimal result

• Drive the implementation of the growth roadmap/priorities, including working with teams across the organization

• Lead, develop and inspire a team

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree and minimum 10+ years' experience, or in lieu of a degree, 14+ years of experience leading cross-functional teams in the consumer banking industry

• Minimum 5 years’ experience driving decision making in a matrixed environment

• Demonstrated strategic agility (ability to see ahead clearly, anticipate future consequences and trends accurately, broad knowledge and perspective, future oriented, can articulately paint credible pictures and visions of possibilities and likelihoods, can create competitive and breakthrough strategies and plans)

• Proven record of delivering on ambitious goals by managing across complex stakeholders

Desired Characteristics:

• Demonstrated experience bolstering company culture and creating a positive team environment

• Demonstrated ability to analyze complex issues, develop appropriate action plans and deliver timely results

• Strong communication and ability to partner with and drive change across the enterprise

• Experience transforming an organization

• Financial services industry experience

• Conflict management skills

• Comfort around higher management

Grade/Level: 15

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: