Island Health
Switchboard Operator - (214360)
4 days agoWhat's your preference?
Job Description
- Req#: 2143570
- Ability to keyboard at 45 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to perform the duties of position.
- Ability to organize work.
- Ability to operate related equipment.
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Switchboard Operator is responsible for operating a switchboard computerized phone system to receive and direct calls and/or relay information using contact center technology, public address systems, and associated communication equipment. This role involves monitoring various alarms and following established procedures during emergency situations.
QUALIFICATIONS:
Education, Training And Experience
Grade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.
Skills And Abilities