• Job Description

  Req#: 162868

  Job Requisition Id: 162868
  Business Function: Engineering
  Primary City: Toronto
  Province: Ont. - GTA
  Employment Type: Full-Time
  Employment Status: Permanent
  Language Requirement: English Essential
  Employee Class and Level: UPCET02
  Number of Vacancies: 1
  Job Closing Date (MM/DD/YYYY): 02/29/2024

  Job Description

  The System Administrator is responsible for supporting and ensuring the high availability of national mail processing equipment infrastructure. This entails the tight management and configuration of numerous servers, workstations, security appliances and network equipment.

  Responsibilities also include supporting and advising various internal teams with: system, network and security requirements, sorting equipment design reviews, and implementation/integration and testing activities.

  These responsibilities are underpinned by the continuous development and commitment to our precise standards, practices, requirements and procedures.

  Job Responsibilities

  Below are the main job requirements and responsibilities for the System Administrator:

  1. Investigates and analyzes the feasibility of system requirements for national mail processing systems.

  2. Prepares technical documentation including control systems and process designs to develop system, network and security specifications within the Mail Processing Equipment (MPE) network and security architecture and framework.

  3. Provides system expertise and guidance to internal customers. Applies conceptual thinking to complex problems and implements practical solutions to help achieve departmental objectives.

  4. Implements and maintains plant server infrastructure; this includes: hardware configurations, operating systems, network infrastructure such as security appliance hardware, network switches, routers and virtualization infrastructure.

  5. Performs proactive system monitoring, integrity checks and ensures continuous availability of all hardware, server resources, systems and key processes.

  
  6. Assists with MPE infrastructure administration tasks, with system troubleshooting, configuration, standards compliance in a mixed Windows / Linux environment; Backup/Restore solutions and equipment Disaster Recovery Plans.

  7. Maintains and contributes to various control documents such as MPE network security practice, computer room standards, and other standards, procedures and guidelines.

  8. Monitors and removes viruses, spyware and other non-authorized software or access attempts; as well, assists with intrusion prevention system and anti-virus client and server configuration and maintenance; identifies, evaluates and applies patches and upgrades on a regular basis.

  9. Reviews project team or contractor change proposals. Participates in software acceptance testing and factory acceptance testing for Mail Processing Equipment and Systems.

  10. Works with other functional teams (i.e. HO Engineering Design Authorities, Engineering Field Services, Process Engineering, Operations) to resolve system and operational issues and to implement system improvements.

  11. Performs technical reviews and evaluations of vendor solutions to ensure feasibility and fit with Canada Post standards and practices.

  Job Responsibilities (continued)

  Qualifications

  Education
  • A University or college degree/diploma in a related field.
  • Designation and or certifications programs may be required for certain positions.

  Experience
  • 2-5 years of related work experience is required.

  • Experience in an enterprise setting

  Other Candidate Requirements
  • Good understanding of Information Technology vs Operational Technology managing a variety of network attached appliances
  • Good experience working with Linux and Windows servers, use of best practices for system-level security, configuration management, and performance monitoring
  • Applied expertise in automation tools for improved productivity and greater efficiencies

  
  Key Qualifications

  Knowledge:
  • Network solutions administration certification (ACSA, CCNA, or equivalent) – Preferred
  • Network or Cloud Security solutions certification (CISSP, CCSP or equivalent) – Preferred
  • Infrastructure virtualization certification (NCP, VCP or equivalent) – Preferred
  • Cloud fundamentals certification – Preferred

  Skills:
  • Strong organizational skills
  • Strong written and verbal communication skills
  • Strong customer service and interpersonal skills
  • Excellent time management and analytical skills
  • Proven troubleshooting and problem-solving skills

  Abilities:
  • Abilities in deploying, administrating and supporting complex network environments
  • Abilities in deploying and maintaining security appliances for high-availability and isolated network infrastructure
  • Self–starter with ability to work as part of a team
  

  Other Information

  Hybrid Workplace
  Your Official Work Location for this position at Canada Post is 4567 DIXIE RD, MISSISSAUGA ON L4W 1T0. Based on Canada Post's Hybrid Workplace Practice, and the current physical and client/stakeholder-facing requirements of your role, there may be opportunity for you to perform your work from an Alternate Work Location (such as your home). Please note that although you may have the flexibility to work remotely, your team leader may require you to come to your Official Work Location for specific situations including, but not limited to, internet/network connectivity issues, team building, onboarding new employees, technical training, negotiations, labour disruption, project go-live, productivity/performance. You will be responsible to bear all costs related to travelling between your Alternate Work Location and your Official Work Location. Canada Post reserves the right to review the physical or client/stakeholder-facing requirements of your position. Should you wish to explore further flexibility, please speak with your team leader.

  Safety Sensitive Positions
  This position may be considered a Safety Sensitive position.

  Employment Equity

  Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

  We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.

  Conflict of Interest
  The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

  Accommodation

  Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

  Important Message
  Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

  Our signature behaviours

  Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
  Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
  Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

  
  Our values
  Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
  TRUST
  I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
  We do our best work when we trust each other.
  We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
  RESPECT
  I understand respect is the foundation of a successful workplace.
  We respect each other as colleagues and treat each other as we would like to be treated.
  We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
  DELIVER
  I challenge myself to safely deliver every day because what I do matters.
  We are a network of people, united by what we accomplish and deliver together.
  Delivering a stronger Canada for Canadians is at the heart of what we do

• About the company

  Canada Post Corporation, trading as Canada Post, is a Crown corporation which functions as the primary postal operator in Canada.

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