California Jobs
System Engineer -Japanese Bilingual
This job is now closed
Job Description
- Req#: 32158509621
- PC, Server and Azure support for the customers
- Assists & supports customers (internal & external) with installation, upgrading, configuration, troubleshooting, and ongoing usability of workstations (desktops/laptops), printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote)
- Support in-person and remote employee support on hardware, software, questions, and network-related problems (on-site and remote)
- Manage documentation related to servers & networks
- Create, manage, document, and update trouble tickets as necessary within the company ticketing system
- Escalate problems when unable to resolve
- Other duties as assigned by Supervisor
- Provide advanced level technical support with the Microsoft suite of products (Windows 10, Office 2016, etc.)
- Ensure successful completion of all daily tasks (externally and self-assigned)
- Knowledge and experience with Azure services and VMs
- Create and update system documentation, operation manuals, knowledge base, trouble history, etc.
- Report to supervisor
- 2+ years of TCP/IP network work experience or equivalent knowledge (Required)
- Helpdesk support experience (Preferred)
- Strong communication skills with customers, vendors/carriers, and company staff.
- Proficiency in Microsoft Office products (Visio, Word, etc.).
About the job System Engineer - Japanese Bilingual
Job Description:
Skills Required:
About the company
Notice
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