• Job Description

  Req#: R0011144

  To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

  Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. ARKANSAS BLUE CROSS BLUE SHIELD will NOT sponsor applicants for work visas in this position.

  Arkansas Blue Cross is only seeking applicants for remote positions from the following states:

  Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

  Workforce Scheduling

  Job Summary

  The Systems Tester creates comprehensive test plans, scripts and/or test cases to execute in-depth testing, verification, and documentation of systems errors, changes, and enhancements to ensure proper system functionality.

  Requirements

  EDUCATION

  Bachelor’s degree in Business or related field. In lieu of degree, five (5) years' health related non-clerical experience with an insurance, managed care, healthcare or technology related organization.

  EXPERIENCE
  Minimum three (3) years' system testing experience with a complex system technology.

  Proficiency working with MS Office Suite, such as Word, Access, Excel, PowerPoint and Adobe.

  Knowledge of systems testing.

  In-depth knowledge of insurance technology systems such as claims processing, marketing, membership, enrollment, customer service, financial and provider systems preferred.
  
  ESSENTIAL SKILLS & ABILITIES
  Workflow analysis
  Attention to details

  Excellent written and oral communication skills
  Documentation skills

  Ability to build collaborative relationships.

  #DICE

  Skills

  Attention to detail, Interpersonal Relationships, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Oral Communication, Written Communication

  Responsibilities

  Assists in the training of new procedures, system modifications and system releases., Collaborates with various internal departments, analysts, development teams, external vendors and leadership to ensure proper testing, and system functionally is met., Identifies and executes improvement initiatives related to the testing., In accordance to business and technical requirements, creates test plans, scripts and/or test cases to provide in-depth testing, verification, and documentation of systems errors, changes, and enhancements to ensure proper system functionality., Other duties as assigned., Prepares reports or audits by analyzing and summarizing test results to make recommendations and meet project timeline., Provides detail documentation of system errors with an explanation of error, expected results and any examples needed to resolve the error utilizing the appropriate tracking method for the assigned system.

  Certifications

  Security Requirements

  This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

  Segregation of Duties

  Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

  Employment Type

  Regular

  ADA Requirements

  2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.

  #LI-Remote

• About the company

  Founded in 1948, Arkansas Blue Cross and Blue Shield, an Independent Licensee of the Blue Cross and Blue Shield Association, is the largest health insurer in Arkansas. Arkansas Blue Cross and its family of affiliated companies have more than 3,200 employees.

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