Summary

This position assists in providing technical expertise for network servers (primarily Windows based) and related services to the enterprise. Overall, the position shares responsibility for the enterprise-wide management of network servers, network operating systems, and various applications and services residing on those platforms. This person will be expected to assist with: installing, configuring, and managing server hardware and software; work closely with vendors and users to provide network applications and services that meet the needs of the organization; assist in establishing and communicating policies, procedures, and standards for the use and protection of network servers and related services; ensure that critical business functions are protected from disruption due to failure of network servers or software; provides technical consultation in various areas of expertise.

Responsibilities

(40%)* Working with others, installs, configures and manages network servers and associated peripheral equipment. Monitors and manages network server performance and resource utilization.

(40%)* Helps plan, implement, and manage overall network operating system infrastructure. Assists in administration of various enterprise-wide network infrastructure services; such as Active Directory, Citrix services, virtualization, server virus protection, clustering services, backup systems and various naming, registration, and address assignment systems.

(20%)* Works closely with vendors and others to install, configure, and implement vendor supplied and supported applications. Prepares equipment and software configurations for network server-based applications to meet needs of applications and users consistent with established organizational standards and practices.

OTHER DUTIES AND RESPONSIBILITIES

Helps manage various enterprise-wide network server services, such as server virus protection, clustering services, backup systems, Intranet and mail servers, etc.

Assists in administering network server resource security and controlling user access to applications; ensures that security procedures are documented, communicated, and enforced.

Helps to establish, document, communicate, and monitor compliance with policies, procedures, and standards relating to the use, operation, and deployment of network servers.

Assists with developing and testing disaster recovery plans for network servers and applications.

Develops and implements disaster protection and backup and recovery strategies appropriate to applications and consistent with user needs.

Investigates opportunities and develops proposals to take advantage of network and computing technologies that best meet needs of organization.

Participates on project teams to implement systems throughout organization.

Consults with users, IT department, and others in organization on network server functions and capabilities and other areas of expertise.

Trains others on server and associated equipment operations and related topics.

Assists in installation of network infrastructure components, such as routers, hubs, switches, communication devices, cabling, etc.

Troubleshoots network-related communication and configuration problems.

Certifications and Licensures

N/A

Required Education

Associate's Degree in Information Systems, related field or equivalent experience or technical training is required.

Bachelor's Degree in Information Systems related field and current Microsoft or other pertinent industry certification preferred.

Two (2) years experience in IS related field also required.

Other Information

EDUCATION, EXPERIENCE, TRAINING AND SKILLS

Technical expertise in the following areas: Microsoft Windows Server, Active Directory and other related technologies; Microsoft Windows workstation; Internet technologies.

Ability to learn independently and communicate effectively, good writing skills and excellent troubleshooting skills are required.

Expertise in Microsoft technologies, network protocols and topologies, server hardware and associated equipment, excellent troubleshooting skills, health care industry familiarity, familiarity with Linux are preferred.

Three (3) years in information systems and at least two (2) years of enterprise-level Windows server and related environment administration experience is preferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

EDUCATION, EXPERIENCE, TRAINING AND SKILLS

Technical expertise in the following areas: Microsoft Windows Server, Active Directory and other related technologies; Microsoft Windows workstation; Internet technologies.

Ability to learn independently and communicate effectively, good writing skills and excellent troubleshooting skills are required.

Expertise in Microsoft technologies, network protocols and topologies, server hardware and associated equipment, excellent troubleshooting skills, health care industry familiarity, familiarity with Linux are preferred.

Three (3) years in information systems and at least two (2) years of enterprise-level Windows server and related environment administration experience is preferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

(40%)* Working with others, installs, configures and manages network servers and associated peripheral equipment. Monitors and manages network server performance and resource utilization.

(40%)* Helps plan, implement, and manage overall network operating system infrastructure. Assists in administration of various enterprise-wide network infrastructure services; such as Active Directory, Citrix services, virtualization, server virus protection, clustering services, backup systems and various naming, registration, and address assignment systems.

(20%)* Works closely with vendors and others to install, configure, and implement vendor supplied and supported applications. Prepares equipment and software configurations for network server-based applications to meet needs of applications and users consistent with established organizational standards and practices.

OTHER DUTIES AND RESPONSIBILITIES

Helps manage various enterprise-wide network server services, such as server virus protection, clustering services, backup systems, Intranet and mail servers, etc.

Assists in administering network server resource security and controlling user access to applications; ensures that security procedures are documented, communicated, and enforced.

Helps to establish, document, communicate, and monitor compliance with policies, procedures, and standards relating to the use, operation, and deployment of network servers.

Assists with developing and testing disaster recovery plans for network servers and applications.

Develops and implements disaster protection and backup and recovery strategies appropriate to applications and consistent with user needs.

Investigates opportunities and develops proposals to take advantage of network and computing technologies that best meet needs of organization.

Participates on project teams to implement systems throughout organization.

Consults with users, IT department, and others in organization on network server functions and capabilities and other areas of expertise.

Trains others on server and associated equipment operations and related topics.

Assists in installation of network infrastructure components, such as routers, hubs, switches, communication devices, cabling, etc.

Troubleshoots network-related communication and configuration problems.