• Job Description

  Req#: 302788

  Job Summary We are looking for an experienced Oracle Hyperion EPM Infrastructure Administrator to manage the day-to-day operations, end-user support, and project initiatives across our EPM platform. The ideal candidate will have a strong background in Oracle Hyperion (on-prem) suite of products, including HFM, ERPi, FDM, Planning, Essbase, and related tools. This is a highly visible role that requires collaboration with functional teams to solve complex business issues and design scalable system solutions.

  Key Responsibilities

  • Analyze functional and operational issues reported by customers with their Oracle EPM/Hyperion environment and provide solutions or workarounds in a timely manner.
  • Manage operations and end-user support of Hyperion EPM 11x platform, including HFM, ERPi, FDM, Planning, Essbase, and related tools.
  • Troubleshoot integration and data issues across various Hyperion applications and boundary systems.
  • Coordinate operational handover with global support teams and assist business partners with application issues, configuration, and administration.
  • Proactively monitor and streamline tasks and procedures following company standards, and establish and perform standard operational policies and procedures.
  • Work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery meets business objectives.
  • Participate in system testing, data validations, and stress testing of new enhancements/features, and create technical documentation, including data flow charts, system diagrams, formulas, and methods for solving business problems.

  Qualifications & Skills

  Mandatory:

  • Hands-on experience with Oracle Hyperion (on-prem) suite of products, including HFM, ERPi, FDM, Planning, Essbase, and related tools.
  • Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x, and experience with Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio, and SmartView.
  • Experience with installation, upgrade, and migration of Hyperion applications, including migration to Oracle Cloud Infrastructure (OCI).
  • Strong understanding of Windows Server, Active Directory, and network technologies, and knowledge of Oracle 12c/19c database and WebLogic application server.
  • Excellent verbal, written, and interpersonal skills, with the ability to work well in a demanding customer environment and delight customers.

  
  Good-to-Have:

  • Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support.
  • Knowledge of OAC-Essbase, Essbase 19c, and Essbase 21c.
  • Implementation experience in DRM and EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x.
  • Experience with cloud EPM solutions, including Oracle Cloud Infrastructure (OCI) Services like LBaaS, Compute, NSGs, Security List, and Gateways.
  • Knowledge of Ansible, Terraform, and other cloud scripting solutions.
  • Working knowledge of Linux platform and customer support and/or consulting experience.

  Self-Assessment Questions

  Do you have experience with the Oracle Hyperion (on-premise) suite of products?

  Have you applied this knowledge in your previous roles?

  Do you have experience migrating on-premise Hyperion applications to Oracle Cloud Infrastructure (OCI).

  Are you updated in new technologies and trends in the Enterprise Performance Management

  Qualifications

  Career Level - IC4

• About the company

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