About St. Jude:
There’s a reason St. Jude Children’s Research Hospital consistently earns a Glassdoor Employee Choice Award and is named to its "Best Place to Work" list. At our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There is a unique bond when you are part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers.

Position Overview:
The department of Psychology and Biobehavioral Sciences at St. Jude Children's Research Hospital is seeking a Systems Engineer. This role is responsible for managing departmental technology resources and handling device and equipment inventory. This is an opportunity to collaborate with and provide solutions between various research and clinical groups at St. Jude Children's Research Hospital.

The ideal candidate will have strong software and database systems expertise including installation and configuration of systems and maintaining and troubleshooting computers, mobile devices, and medical devices.

Job Responsibilities:

• Managing computer inventory, including management of department resources (computers, accessories, medical devices), scoring software installations, and troubleshooting.
• Managing iPhone/iPad inventory, including collaborating on protocol/clinic-specific profiles, facilitating maintenance, and troubleshooting issues.
• NIH Toolbox installations, including license management and annual renewals.
• Coordinating and performing software updates.
• Assisting with SPSS server maintenance, licenses, and installations.
• Backup database administrator for SQL Server.
• Participating in data management and analytics initiatives in line with departmental and institutional goals and expectations.
• Interfacing and collaborating with faculty, principal investigators, clinical research associates, psychology examiners, and other IS teams throughout the institution.
• Developing SOPs and other resource documents for departmental processes and equipment.

Minimum Education and/or Training:

• Bachelor's degree in Computer Science, Engineering, Business or related field of study required.
• Master's degree preferred.

Minimum Experience:

• Experience supporting IT infrastructure and service delivery preferred. In lieu of Bachelor's degree, this position is required to have a minimum of 4 years of experience with an Associate's degree and a minimum of 8 years of experience with a high school degree.
• Highly prefer experience in a client services/technical support role.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Systems Engineer.

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.