Net at Work
Associate Systems Engineer - Overnight Shift (Remote) Monday-Friday 4pm to 1am
This job is now closed
Job Description
- Req#: oLAQrfwm
Employer Industry: Technology Solutions and Services
Why Consider this Job Opportunity:
- Salary up to $80,000
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with diverse client base including Apple, Google, Microsoft, and Linux
- Possibility to assist with implementation projects such as client onboarding and cloud migrations
What to Expect (Job Responsibilities):
- Coordinate and/or perform remote fixes at the desktop, server, and networking level
- Resolve level 2 issues in Mac OS and Windows environments
- Handle inbound and outbound calls from clients during the overnight shift
- Adhere to ticketing SLAs and ensure timely client communications
- Assist with vendor certifications as required
What is Required (Qualifications):
- Must have experience at an MSP, service desk, and/or corporate IT Experience (3-5 years)
- 5+ years project engineering experience preferred
- Exceptional written and verbal communication skills
- Ability to escalate issues to higher tiers of support when required
- Ability to adapt and learn new platforms and skills on the fly
How to Stand Out (Preferred Qualifications):
- Proficient in Intune, JAMF
- Experience managing and configuring Windows OS Workstation/Server OS security
- Proficient in remediation of AV related issues
- ConnectWise Automate Familiarity or similar RMM solution
- Technical Certifications (Preferred): Microsoft, Cisco, VMware, JAMF, SonicWALL, Fortinet, CompTIA
#TechnologySolutions #CareerOpportunity #RemoteWork #ManagedServices #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Unleashing the Power of Business. For businesses that want to unleash new levels of efficiency, performance and success, Net at Work provides expert services and solutions that unlock the transformational power of technology. We combine technology and business expertise with exceptional care to build long-term, trusted relationships with our clients. Our team has comprehensive experience across virtually every business discipline and truly understand how software, systems and people, need to work together. We’re problem-solvers and promise-keepers. Those are the twin principles upon which Net at Work was founded, and they’re what our clients tell us they value most about their relationships with us.
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