Bowhead

Systems Engineer / VTC Operator Tier III


PayCompetitive
LocationQuantico/Virginia
Employment typeFull-Time

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  • Job Description

      Req#: 22495

      Overview

      SYSTEMS ENGINEER / VTC OPERATOR | TIER III (MIELS):

      Bowhead is seeking Systems Engineer / VTC Operator to support a customer in Honolulu, HI. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment.

      Responsibilities

      • Installation, configuration, operation, maintenance and create / update system package artifacts for Tactical AV located in Hawaii.
      • Voice over IP (VoIP) systems
      • Video conferencing systems
      • Unified Communications as a Service (UCaaS) solutions
      • Session Initiation Protocol (SIP) trunking
      • Voice and video network architecture
      • Quality of Service (QoS) and Quality of Experience (QoE) management
      • Security and compliance for unified communications systems

      Qualifications

      • Bachelor’s degree, or 10+ years’ of practical experience in voice and video management
      • Five (5+) years’ experience in unified communications, with a focus on voice and video systems.
      • Strong knowledge of VoIP protocols, including SIP, H.323, and MGCP.
      • Experience with video conferencing systems, including Cisco TelePresence and Ploycom RealPresence.
      • Familiarity with unified communications platforms, including Cisco Unified Communications Manager and Microsoft Skype for Business.
      • Strong understanding of network architecture and protocols, including TCP/IP, DNS, and DHCP.
      • Experience with QoS and QoE management tools, including Cisco QoS and NetIQ.
      • Strong troubleshooting and problem-solving skills.
      • Excellent communication and interpersonal skills.
      • Ability to work in a fast-paced, dynamic environment.
      • CCNP Voice or CCIE Voice certification.
      • CCNP Collaboration or CCIE Collaboration certification.
      • Microsoft Certified Solutions Expert (MCSE) in Skype for Business.
      • Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing and Switching.
      • Preferred: 7+ years’ experience in Video Audio engineering environment management.
      • Preferred: DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required.
      • Preferred: Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified.
      • Preferred: Cloud certified.

      Physical Demands:

      • Must be able to lift 25 pounds
      • Must be able to stand and walk for prolonged amounts of time
      • Must be able to twist, bend, and squat periodically

      SECURITY CLEARANCE REQUIRED: Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph. US Citizenship is a requirement for Top Secret clearance at this location.

      #LI-KC1

  • About the company

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