Are you technically minded with great IT & systems experience? Does motivating and leading a team come naturally to you? Would you like to put this experience to use with an ambitious and growing operation? Yes? Then you’re in the right place.

GXO are looking for a Systems First Line Manager to join our Dunelm site in Stoke. Working with the systems team and alongside operations, stock control and off-site IT providers, you will support the operation in successfully delivering parcels to its customers.

This is a full-time, permanent position, where you’ll be working an ‘any 5 from 7’ day shift pattern, the hours of work will be from 06:00 – 14:00.

Pay, benefits and more:

You’ll be paid a salary of up to £28,000 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company-sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.

Working for our Dunelm contract you’ll also be eligible for a discount card after 13 weeks, giving you access to sale events and heavily discounted product lines – so you can create both a home and a career that you’ll love!

What you’ll do on a typical day:

• Ensure that the systems (hardware & software) are running smoothly and any issues with the systems are resolved in the quickest time possible
• Provide first line management support for IT hardware, software, network, and operating system problems, also WMS queries relative to all process areas
• Develop and maintain appropriate daily, weekly, and monthly reporting mechanisms to monitor, control and improve performance
• People management, including performance management, absence management and development of the team, including coaching and mentoring

What you need to succeed at GXO:

• A proven track record as a team leader/first line manager within a fast-paced warehouse environment, with a specific focus on IT
• A self-motivated mindset, able to take ownership of processes and responsibility for your own workload
• Adaptability when working in a rapidly changing and fast-paced environment with excellent communication skills
• The ability to take responsibility and demonstrate commitment by leading by example

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. At GXO Logistics UK we are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.