• Job Description

  Req#: 3229257

  Description

  Tower Hill Insurance Group has an exciting opportunity for a talented Systems Product Analyst who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

  
  

  The Systems Product Analyst acts as a liaison between business stakeholders and the development team, ensuring that requirements are clearly defined, documented, and delivered in line with the Scrum framework. This position works with a diverse stakeholder group, identifies areas of contention, and creates a shared understanding between the customer community and the solution delivery team, while maintaining alignment with business and IT strategies.

  
  

  ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Establish and maintain strong working relationships with business units to fully understand business processes, challenges, and anticipate IT needs.
  • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
  • Focus on business value, meeting business needs, as well as enabling and encouraging fact-based decision making.
  • Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders.
  • Effectively verify and validate requirements; ensure that all requirements support the delivery of business value, fulfill goals and objectives, and meet a stakeholder need.
  • Collaborate with Business Stakeholders, Development, and QA teams to ensure a clear and shared understanding of requirements and priorities.
  • Create, maintain, and prioritize assigned team backlog, ensuring that it reflects current business priorities and project goals, using company’s work tracking system (currently JIRA) for reporting purposes.
  • Write clear and concise user stories, acceptance criteria, and requirements that guide the development team.
  • Research and analyze business problems to determine if systems solutions are advisable and available.
  • Use a variety of data analysis and organization tools to discover the most impactful opportunities.
  • Participate in Scrum ceremonies, including daily stand-ups, and running sprint planning, reviews, and retrospectives.
  • Communicate requirements and project status effectively to stakeholders and team members.
  • Liaison with QA/Testing team for test plan and testing activities. Ensure the test strategy and test plans adequately cover the requirements. Support the planning and execution of testing.
  • Assist in troubleshooting application issues and defect resolution with the business and development teams.
  • Continuously strive to improve understanding of requirements techniques, processes and deliverables required to support successful project delivery. Embrace feedback and opportunities for process improvement.
  • Simultaneously support multiple initiatives as assigned. Support both large enhancements and ongoing system maintenance work simultaneously.
  • Communicate ideas and viewpoints to senior management.
  • Assist QA with Functional Systems testing.
  • To the extent necessary, encourage and support teammates regarding application of the organization’s accepted Agile practices.

  
  

  ADDITIONAL DUTIES

  This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

  
  

  Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  
  

  EDUCATION

  Bachelor’s Degree or higher in Management Information Systems, Computer Science, Business Administration, or related field required.

  
  

  Equivalent experience may substitute for minimum educational requirements. Equivalent experience may include five (5) years of relevant experience.

  
  

  EXPERIENCE

  Minimum of three (3) years of experience in business systems analysis or equivalent role, including experience with requirement gathering, documentation, business process modeling, and supporting business technology systems required. Working knowledge of systems, applications, web technologies, and architectures required.

  
  

  Experience working in Scrum and Agile frameworks preferred. Minimum of two (2) years of experience with SQL and Excel preferred. Familiarity with programming languages like Visual Basic and Java strongly preferred. Property and Casualty experience is a plus.

  
  

  CERTIFICATIONS

  N/A

  
  

  LICENSES

  N/A

  * Tower Hill currently operates in a hybrid work environment and may consider candidates located outside of our established office locations. We are presently open to hiring in the following states CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, SC, TN, TX, UT, VA, WV.

  Preferred work arrangement hybrid on-site, but remote candidates will be considered based on qualifications and experience.

  
  BENEFITS

  • Medical
  • Dental
  • Vision
  • Life & Disability Insurance
  • 401(k)
  • Health Savings Account
  • Accident, Critical Illness and Hospital Indemnity
  • Pet insurance
  • Paid time off & Holiday pay

  We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)

  
  

  Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  
  

  Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com or call (561) 812-6247 and let us know the nature of your request and your contact information.

  
  

  All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.

• About the company

  Since its founding in 1972, Tower Hill has grown to become one of the largest and most trusted homeowners and business insurers in the market.

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