Government of Canada - Western

systems technical support analyst

4 days ago

Pay60k / year
LocationEdmonton/Alberta
Employment typeFull-Time

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  • Job Description

      Req#: 44250522

      Overview

      Languages

      English

      Education

      • College/CEGEP

      Experience

      2 years to less than 3 years

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Responsibilities

      Tasks

      • Respond to users experiencing difficulties with computer
      • Consult user guides, technical manuals and other documents to research and implement solutions
      • Provide advice and training to users in response to identified difficulties
      • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
      • Participate in the redesign of applications and other software
      • Provide business systems, network and Internet support to users in response to identified difficulties
      • Troubleshoot and resolve technical problems

      Additional information

      Work conditions and physical capabilities

      • Repetitive tasks
      • Attention to detail
      • Sitting

      Benefits

      Health benefits

      • Health care plan

      Financial benefits

      • Commission
      • Night shift premium

      Other benefits

      • Other benefits
  • About the company

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