• Job Description

  Req#: RQ160517

  Type of Requisition:

  Regular

  Clearance Level Must Currently Possess:

  None

  Clearance Level Must Be Able to Obtain:

  Top Secret SCI + Polygraph

  Suitability:

  Public Trust/Other Required:

  None

  Job Family:

  Systems Administration

  Job Qualifications:

  Skills:

  Computer Hardware, Desktop Computers, Information Systems

  Certifications:

  CompTIA - Network+ - CompTIA

  Experience:

  5 + years of related experience

  US Citizenship Required:

  Yes

  Job Description:

  At GDIT, people are our differentiator. A Systems Technician III supports and manages the responsibilities and successful completion of all tasks in assigned projects. The selected candidate should have the ability to function in a fast-paced IT work environment and work with efficiency and agility. The occasional redirection in focus based on mission needs and meeting tight deadlines is crucial. A Systems Technician III must collaborate seamlessly and communicate effectively to ensure quick problem solving and innovation.

  This position will support our government client’s activities in several Maryland locations.

  HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT

  • Providing installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware

  • Work closely with GDIT employees to ensure IT tickets are responded to and resolved in a timely manner

  • Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems

  • Provides troubleshooting and support, Installs, configures, and upgrades computer hardware and software

  • Participates in special projects as required, coordinates development of deliverables and products

  • Provides onsite support for other technical and organizational groups including hands/eyes-on assistance for remote teams

  • Willing to offer technical support and training to end-users

  • Possess the aptitude to expand current knowledge of relevant technology

  • Maintain systems for conference rooms and associated AV components

  • Maintain records/logs of repairs and fixes and maintenance schedule

  • Identify computer or network equipment shortages and place orders

  REQUIRED QUALIFICATIONS:

  • 5+ years of directly related experience supporting end-user computing OR an AA/AS and 3+ years of related experience.

  • At least one (1) or more of the following Technical Certifications:

  • Current DoD 8140 Certification/ CompTIA A+/CompTIA Network+/ CompTIA Security+ CE Systems
  • Amazon Web Services “Cloud Practitioner” OR Microsoft “Azure Administrator”
  • Cisco “CCNA” OR Juniper “JNCIA”

  • Ability to obtain and maintain Top Secret/SCI Clearance w/Polygraph (US Citizenship required)

  • Operational knowledge of the following: Active Directory, Group Policy, SharePoint, and Microsoft System Center products

  • Experience with Windows and Mac desktops, laptops, mobile devices (iOS, Android), and application support

  • Ensure security and privacy of networks and computer systems

  • Solid understanding of basic networking principles

  • Experience with electronic ticketing systems, attention to detail, and direct customer service

  • Installation and response efforts for the position requires lifting equipment that weighs 20-30 pounds, walking and standing, pushing, and pulling; working around, under, and over desks, as well as professional personal interactions with customers.

  Scheduled Weekly Hours:

  40

  Travel Required:

  None

  Telecommuting Options:

  Onsite

  Work Location:

  USA MD Annapolis Junction

  Additional Work Locations:

  USA MD Hanover

  We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

  We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

  GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

• About the company

  General Dynamics Mission Systems is a business unit of American defense and aerospace company General Dynamics. General Dynamics Mission Systems integrates secure communication and information systems and technology

Notice