• Job Description

  Req#: 517471

  Working/Functional Title

  Systems Technician

  Position Summary

  As a member of the System Governance and Administration team, this position will work closely with other team members in University Procurement and Logistics to assist in the design, modification, testing, implementation, and integration of complex enterprise procurement and supply chain systems including but not limited to SAP Ariba, Shopify, SCLogic, UPS Ship Exec, and Quadient. They will work to create, write, and sustain technical documentation and work instructions, provide operational coverage and redundancy for System Governance and Administration and will align with the goals and strategic direction of University Procurement and Logistics.

  Position duties

  • Creates technical documentation, architecture, and workflow diagrams

  • Maintains the documentation lifecycle for technical documents, architecture, and workflow diagrams

  • Assists in documenting quality assurance steps in end-to-end testing

  • Follows a documented process to create cross-release deployments

  • Monitors and supports existing data integrations and workflows

  • Manages and supports security and permissions of enterprise applications

  • Participates in implementation workstreams through go-live phase; manages and resolves unforeseen defects and anticipated issues or slippage

  • Implements project/enhancement/maintenance/production support activities for the application teams

  • Works independently to continuously improve the application experience of the supply chain and logistics applications

  • Participates in special projects and other duties as assigned

  Unit Specific Education/Experience/Skills

  Knowledge equivalent to that which normally would be acquired by completing a four-year college degree in Data Processing or Computer Science; six months to one year of related and progressively more responsible or expansive work experience in computer programming, analysis and operations; or an equivalent combination of education and experience.

  Desired Qualifications

  • Ability to work independently on assigned tasks with little supervision/oversight

  • Ability to share knowledge and provide guidance in a way that non-technical partners can understand

  • Demonstrates excellent organizational skills

  • Experience with managing configuration for enterprise applications

  • Experience in change management and/or change processes

  • Experience with security roles and permissions in an enterprise application

  • Experience in supply chain or logistics

  • Experience with SQL and/or experience writing database queries to collect information

  • Excellent written and verbal skills

  • Experience with technical writing and documentation

  Equal Employment Opportunity Statement

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

  Required Application Materials

  Cover Letter and Resume

  Work Hours

  STANDARD 8-5

  Website

  www.upl.msu.edu

  Remote Work Statement

  MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

  The Bidding Eligibility ends on 02/06/2024 at 11:55 PM

• About the company

  Michigan State University is a public land-grant research university in East Lansing, Michigan.

Notice