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Job Description
- Req#: JP-005386913
- Provide day-to-day support for the existing SyteLine v6 ERP system.
- Troubleshoot and resolve break/fix issues, including imports such as forecasting and order details, user permissions and account creation, and process errors causing delays in shipping and goods-in.
- Act as a key support resource during the ERP migration project.
- Collaborate with users to identify and resolve process gaps.
- Work closely with the existing SyteLine resource for knowledge transfer and mentoring.
- Manage helpdesk tickets and ensure timely resolution.
- Participate in User Acceptance Testing (UAT) and support the transition to the new Oracle ERP system.
- Proven experience with SyteLine version 6 (Progress-based).
- Strong knowledge of Progress 9.1C and administration.
- Experience with Optio development and support (desirable).
- Familiarity with SQL Server and general development skills (bonus).
- Ability to work independently and manage multiple support tickets.
- Excellent communication and problem-solving skills.
- Immediate start preferred.
- SC clearance required (or must be eligible), with support provided for the clearance process.
Job Title: SyteLine Consultant
Job Description
We are seeking an experienced ERP Support Specialist with strong technical expertise in SyteLine version 6, Progress 9.1C development, and ideally Optio development/support. This role is critical to supporting the legacy ERP system during a major migration to Oracle, with a focus on maintaining business continuity and resolving daily operational issues.
Responsibilities
Essential Skills
Additional Skills & Qualifications
Why Work Here?
Join a world-leading aerospace company that offers the opportunity to work closely with a dedicated team in Gloucester. You will have the chance to support a legacy system implemented over 25 years ago, contributing to a significant ERP migration project.
Work Environment
You will be working closely with a small, dedicated team based in Gloucester. The role requires Security Clearance (SC), which support will be provided for. The team operates in a collaborative environment focused on maintaining business continuity during a major ERP migration.
Location
Reading, UK
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
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