• Job Description

  Req#: 709811BR

  Your Role and Responsibilities

  Candidate will be a valued team member of the Corporate Card Administration Team. The candidate will be responsible for the administrative oversite of the Corporate Card Program globally. The Global Corporate Card Program Administrator will manage day-to-day functions related to the card programs, working with the team to provide superior customer service to the end users, while enforcing cardholder compliance with the Global Travel and Expense Policies.
  Essential Functions:

  • Manage the global corporate card program globally including card issuance, renewal, modification, cancellation, customer service (credit limit increases, credit balance refund, etc. while maintaining audit controls.
  • Manage centralized mailbox to track employee inquiries related to Corporate Card activities.
  • Interact with cardholders and the corporate card provider global focal, as well as other finance groups, including Procurement, IT, HR, Compliance, and global card administrators, to support questions related to corporate card transactions.
  • Provide knowledge of corporate card policies and procedures, supporting cardholders and general employee based on Travel and Entertainment related items.
  • Participate in global card program meetings to provide and implement process improvements.

  Introduction

  The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

  Required Technical and Professional Expertise

  • Fluency in English: Ability to read, write, and speak English proficiently.
  • Computer Literacy: Proficient in using basic computer applications, including word processing, spreadsheets, and email. Experience with macro excel or SPSS is a plus.

  Preferred Technical and Professional Experience

  • Experience working with all levels of the organization with proven ability to interface and communicate well with all leadership levels
  • Proven experience working in a fast-paced environment with constantly changing priorities
  • Team player with a strong client service orientation
  • Proven ability to take initiative and exercise sound business judgment
  • Excellent customer service skills, strong organizational, interpersonal, verbal and written communication ability
  • Able to multi-task, learn, problem solve, prioritize, set and attain goals, and work independently
  • Solid business management and handling of confidential information
  • Experience communicating in global environments.

  Required Education

  Bachelor's Degree

  Preferred Education

  Bachelor's Degree

  About Business Unit

  IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

  Wonder if IBM is the one for you?

  In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

  Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

  Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

  Are you ready to be an IBMer?

  About IBM

  IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
  
  Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
  
  At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

  Other Relevant Job Details

  When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
  
  For additional information about location requirements, please discuss with the recruiter following submission of your application.

  IBM Vaccination Policy

  This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

  Being You @ IBM

  IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  Country/Region

  India

  State / Province

  Karnātaka

  City / Township / Village

  Bangalore

  IBM Business Group

  CHQ/OTH

  Primary job category

  Human Resources

  Secondary Job Category

  HR Services

  Role ( Job Role )

  HR Services Administrator

  Employment Type

  Full-Time

  Contract type

  Fixed Term - Long Term

  New Collar Role

  No

  Early Professional Track

  Industry Early Professional

  Position Type

  Early Professional

  Travel Required

  No Travel

  Company

  (0063) IBM India Private Limited

  Is this role a commissionable/sales incentive based position?

  No

  Company Label

  IBM

• About the company

  IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 375,000 employees serving clients in 170 countries. Just completing its 22nd year of patent leadership, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents.

Notice