• Job Description

  Req#: 15285

  The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
  
  Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
  
  One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

  Job Purpose:

  Supervises dealers in an assigned table section

  Job Duties and Responsibilities:

  (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

  1. Promotes guest relations by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25%
  2. Facilitates the accurate collection of revenue by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25%
  3. Protects game integrity by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25%
  4. Supervises Dealers by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15%
  5. Ensures departmental processes are initiated and/or completed by preparing forms and documents as required. - 10%

  Job Specifications:

  Education and Experience:

  Essential:

  • High School Diploma or G.E.D.
  • 2 years of dealing experience
    
  • Experience dealing craps or roulette

  Desirable:

  • Table games floor manager experience and/or training
  • Experience scheduling dealers and dealer rotations
  • Tribal gaming experience
    

  Skills and Knowledge:

  Essential:

  • Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes
  • Ability to communicate effectively with players and team members
  • Ability to understand and follow verbal directives and written directions
  • Ability to provide guidance to table game team members
  • Ability to maintain professionalism and composure
  • Ability to perform simple mathematical calculations
  • Ability to complete forms and documents
  • Ability to stand or walk for up to six hours at a time
  • Ability to work in a smoking environment
  • Ability to accept constructive criticism
  • Ability to appear for work on time
  • Ability to work any shift
  • Ability to work overtime
  • Working knowledge of MS Word and Outlook

  Desirable:

  • Basic understanding of rules and procedures applicable to pai-gow and/or poker games
  • Ability to rate guest playing skills
  • Ability to card count
  • Advanced computer skills
  • Multi-lingual

  Supervisory/Managerial Accountability:

  Direct: None

  Indirect: None

  If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

• About the company

  Voted best & luckiest casino in San Diego! See what all the hype is about with iconic restaurants, casino gaming, entertainment & more.

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