Job Responsibilities

• Implements customer service programs in responsible areas
• Monitors guest satisfaction during conduct of Table Games
• Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction
• Directly supervises operation and conduct of assigned table games
• Accurately rates player action in Table Management System
• Accurately verifies payoffs of wagers
• Tracks game bankroll and win / loss of responsible games
• Responsible for training, supervision and conduct of dealers
• Responsible for safety and security of gaming equipment and company assets
• Evaluates probationary employees and Dealers job performance
• Initiates request for performance documentation
• Ensures compliance with State regulations and company objectives, procedures and internal controls
• Implements and reports violations of company EEO policy

Qualifications

• Strong table game(s) dealing and supervisory skills
• One year of appropriate Table Games experience
• Knowledgeable of all casino games rules and regulations for assigned table game
• Excellent customer service skills

Applicant Statement

The information provided by me in this Application for Employment is true and complete to the best of my knowledge. I understand that, if I am employed, my employment will be on an at-will basis (unless modified by an applicable collective bargaining agreement). I further understand that any misrepresentation or false statements contained herein or which I make during any job interview I may have may result in the immediate termination of my employment. I hereby authorize Twin River to investigate any or all statements in this application as it deems necessary.

I expressly authorize, without reservation, Twin River, its representatives, employees, and/or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. I hereby waive any and all rights and claims I may otherwise have against Twin River, its agents, employees and/or representatives for seeking, gathering and using such information in the employment process. I also waive any right and claims I may otherwise have against all other persons, corporations or organizations for furnishing such information about me.

I understand that Twin River does not unlawfully discriminate in employment and that no question on this application is used for the purpose of disqualifying, restricting, or otherwise limiting any applicant from consideration for employment on a basis prohibited by any applicable local, state or federal law.

I understand that this application remains current for six months. At the conclusion of that time, if I have not heard from Twin River and still wish to be considered for employment at Twin River, it will be necessary to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without prior notice, and the employer reserves the same right to terminate my employment at any time with or without cause and without prior notice, except as may be required by law or as these rights may be modified by an applicable collective bargaining agreement. This application does not constitute an agreement or contract of employment for any specified period or definite duration. I understand that no Twin River supervisor or representative is authorized to make any assurances to the contrary and that no implied oral or written agreement contrary to the foregoing language is valid unless it is in writing and signed by Twin River’s Chief Executive Officer.

I also understand that if I am offered employment, I will be required to provide proof of my identity and proof that I am legally authorized to work in the United States. In this regard, applicable federal immigration laws require that I complete I-9 paperwork prior to beginning work.