• Job Description

  Req#: 4958429
  
  Provides clerical support for the listing and appraisal of individual (non-business) personal property. Assists the public in listing personal property for ad valorem taxes; interprets and applies departmental policies and practices in adjusting valuations; interprets and applies departmental policies and practices in proration of taxes; enters and verifies data into the computer to generate tax bills; maintains situs of personal property; maintains an orderly filing system; scans and archives documents as needed; processes mobile home park report; processes refund/release and supplemental/discovery bills; answers citizen questions; processes/audits homestead, disabled veteran, and circuit breaker exemptions; performs other related work as required.
  • Assist the public in listing personal property for ad valorem taxes.
    
  • Interpret and apply departmental policies and practices in adjusting valuations.
  • Interpret and apply departmental policies and practices in proration of taxes.
  • Enters and verifies data into the computer to generate tax bills.
  • Maintains situs of personal property (performs change-of-county if needed).
  • Maintain an orderly filing system (refilling documents as needed).
  • Scan and archive documents as needed.
  • Process mobile home park report.
  • Process refund/release and supplemental/discovery bills.
  • Explain and/or convey listing information to the public in person, on the phone or in writing.
  • Process/audit homestead, disabled veteran and circuit breaker exemptions
  • Performs related work as required.
  COMPETENCY STATEMENTS:
  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Detail-oriented – Ability to manipulate small pieces of data with accuracy and focus.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
  • Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
  • Multitasking – Ability to multi-task in a fast-paced environment.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  Essential Knowledge, Skills and Abilities
  • Considerable knowledge of the laws, policies and guidelines used in the clerical support of tax listing of non-business properties.
  • Considerable knowledge of the practices, procedures and forms used in the clerical support of tax listing of non-business properties.
  • Working knowledge of mathematics.
  • Working knowledge of grammar and composition.
  • Working knowledge of computers.
  • Some knowledge of personal property appraisal.
  • Some knowledge of the Tax Department and the Machinery Act of North Carolina.
  • Ability to establish and maintain effective working relationships with other employees and the general public.
  • Ability to effectively and appropriately respond to questions and concerns from citizens regarding personal property tax appraisals.
  • Ability to work under moderate supervision.
  • Ability to read and compare words and figures carefully and accurately.
  Minimum Training and Experience
  • Graduation from high school (or equivalent)
  • One year experience in clerical work.
  Special Requirements
  • Successful completion (within two years of employment) of UNC SOG Listing and Assessing and UNC SOG Personal Property Appraisal and Assessment.
  
  
  
  PHYSICAL DEMANDS:
  
  N (Not Applicable) Activity is not applicable to this position.
  O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
  F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
  C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
  Physical Demands
  Stand F
  Walk O
  Sit F
  Manually Manipulate F
  Reach Outward O
  Reach Above Shoulder O
  Climb O
  Crawl N
  Squat or Kneel O
  Bend O
  Talk/Hear C
  See C
  Taste/Smell N
  
  Lift/Carry
  10 lbs. or less C
  11-20 lbs. F
  21-50 lbs. O
  51-100 lbs. O
  Over 100 lbs. N
  
  Push/Pull
  10 lbs. or less C
  11-25 lbs. F
  26-40 lbs. O
  41-100 lbs. O
  
  Other Physical Requirements
  •Vision (Near, Distance, Peripheral)
  
  WORK ENVIRONMENT
  
  Office environment

• About the company

  Alamance County /ˈæləmæns/ is a county in North Carolina.

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