Tulalip Resort Casino
TBS/SUPERVISOR - ONE CLUB
This job is now closed
Job Description
- Req#: 40210
- High School Diploma or GED required.
- Ability to compose departmental and business correspondence, i.e. letters, memorandums, etc. (Test required)
- Must be able to type a minimum of 25 wpm. (Test required)
- Strong math and analytical skills with emphasis on researching, interpreting, and translating a variety of data. (Test required)
- Minimum of two (2) years experience working with the public utilizing guest service.
- Minimum of one (1) year supervisory experience required.
- Minimum of one (1) year experience working in a gaming industry.
- Minimum of one (1) year computer experience working with Microsoft Office Word, Excel, and PowerPoint programs.
- Minimum of one (1) year experience working in a Player’s Club utilizing a Player Tracking System, preferably Bally Casino
- Must be able to work in a fast paced and stressful environment
- Ability to motivate team members.
- Must be able to handle guest and/or team member’s disputes.
- Must attend training and/or travel as job functions and deemed necessary by the ONE Club Manager.
- Will be responsible for the deliverance of the highest level of customer service to guests, VIP's, and co-workers.
- Must attend mandatory guest service training.
- Must be flexible to work at all gaming sites, the Tulalip Resort Casino, Quil Ceda Creek Casino, and Bingo.
- Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
- Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
- Must have a successful employment history with Tulalip Tribes and/or other employers.
JOB SUMMARY:
Assists in coordinating activities of ONE Club Representatives and assists in coordinating preferred player events, promotions, and other events.
EDUCATION:
SKILLS:
EXPERIENCE:
OTHER REQUIREMENTS:About the company
Tulalip Resort Casino is an Indian casino and resort in Quil Ceda Village, Washington, owned and operated by the Tulalip Tribes of Washington. It opened in 2003 as Tulalip Casino, and was renamed in late 2007 because of the new hotel, which opened , 2008.
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