• Job Description

  Req#: 00050890

  Do you have a passion for public state service and enjoy making a difference? Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if you’re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers’ compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.

  Benefits of working at TDI:

  · Flexible work schedules.

  · Work-life-balance.

  · 96 hours of accrued vacation a year.

  · 96 hours of accrued sick leave a year.

  · 20+ holidays every year.

  · Career advancement opportunities.

  · Free parking.

  · 401(k) and 457 Programs.

  · State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).

  · Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (the state pays the other 50%).

  · Optional benefits like dental, vision, life insurance, and many more.

  · Qualified employer for the Federal Public Service Loan Forgiveness Program.

  Before you apply:

  Learn about our selection process , our military employment preference, licensing, and credential requirements.

  Program Specialist V (Program Specialist)

  Performs advanced (senior-level) consultative services and technical assistance work. Work involves planning, developing, and improving business processes through automation and best practices. Participates in major agency technical projects to replace Legacy systems and provides consultative services to Legacy project teams. May lead others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

  This position:

  · Participates in legacy systems replacement projects.

  · Expert in determining and implementing best practices.

  · Identifies automation opportunities and ensures that technology solutions align with business objectives.

  · Performs a variety of technical, training, research, planning, policy, program assessment, and administrative activities for Business Process.

  · May develop program policies, procedures, standards, and manuals in accordance with automation objectives and goals.

  · May serve as a lead worker, providing directions to others.

  · Performs other duties as assigned.

  This position requires:

  · Graduation from an accredited four-year college or university with major course work in business administration, public administration, computer science, management information systems, or a related field is preferred.

  · Five years of work experience in planning, developing, and improving business processes through automation and best practices.

  · Regular work attendance.

  · Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

  Additional job details:

  The interview will include a critical thinking test.

  This position requires demonstrated knowledge of:

  · State laws, rules, procedures, and regulations relevant to job requirements.

  · Evaluating processes to identify tasks that are good candidates for automation.

  · Validating business requirements.

  · Testing and verifying systems’ functionality.

  This position requires demonstrated skill in:

  · Problem solving and critical thinking.

  · Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

  · Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

  · Gathering, assembling, correlating, and analyzing facts; to devise solutions to problems; and to serve as a lead worker.

  · Analyzing and evaluating complex information technology applications, policies, and issues.

  · Developing creative and workable solutions to complex problems and issues.

  This position requires the demonstrated ability to:

  · Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

  · Maintain the confidentiality of sensitive information.

  · Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

  · Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

  · Work both independently and as a team player.

  · Analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications.

  · Communicate in writing.

  · Translate user/business needs into a technical style.

  · Communicate technical instructions to system users.

  · Analyze, evaluate, and integrate business rules into system requirements.

  · Exercise sound judgment in making critical decisions.

  Military Employment Preference

  Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

  To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply – Military Employment Preference .

  Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

  641X, PERS, OSS

  Click or copy and paste the following link into your browser to access Military Crosswalk information:

  Military Crosswalk for Occupational Category - Program Management

  How to apply:

  All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information.

  Submitted through Work in Texas:

  Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.

• About the company

  Texas is a state in the South Central region of the United States.

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