• Job Description

  Req#: C9267-25-0657?language=en&page=144&sort=publicationDateDesc

  Job summary

  Are you looking for an opportunity to work in an innovative and developing service? Are you an organised and proactive administrator with excellent communication and interpersonal skills?

  Do you enjoy using your initiative and flexibility to support your team to deliver high-quality services?

  We're seeking a Team Admin to join our wider admin team supporting the Buckinghamshire Primary Care Mental Health hub. You'll play a vital role in improving access to dedicated mental health support in local community settings across Buckinghamshire.

  You will be managing enquires, via email and telephone, from service users and professionals. You will also be responsible for general administration duties for clinical staff, minute taking, data recording and collection.

  If you have any questions about the team or queries please don't hesitate to contact the team on the details at the bottom of this advert.

  Main duties of the job

  • Handle general enquiries into the hub.
  • Respond to email and telephone enquiries, using a high level of initiative.
  • Working in a confidential, respectful and sensitive manner.
  • Organising meetings, co-ordinating the diaries of team members and providing administrative support as required.
  • Provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.

  About us

  Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

  Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

  Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

  Our values are:"Caring, safe and excellent"

  At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

  Details

  Date posted

  22 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year Per Annum | Pro Rata

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Job share, Flexible working

  Reference number

  267-BM7167885

  Job locations

  Buckinghamshire Primary Care Mental Health Hub

  Whiteleaf Centre

  Aylesbury

  HP20 1EG

  
  

  Job description

  Job responsibilities

  We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

  Job description

  Job responsibilities

  We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

  Person Specification

  Qualifications

  Essential

  • NVQ Level II in business administration or equivalent experience
  • GCSE English and Maths (minimum Grade C or equivalent)

  Desirable

  • Recognised secretarial qualification (eg RSA or equivalent)

  Knowledge and Experience

  Essential

  • Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
  • Ability to manage and prioritise own workload
  • Ability to liaise with both the public and all professionals in a confident and effective manner
  • Experience of working in a role with varying demands
  • Ability to work effectively under pressure/with interruptions

  Desirable

  • Experience of working in a healthcare environment
  • Working knowledge of email systems and electronic health records systems

  People Skills

  Essential

  • Able to communicate with staff across all levels of the organisation
  • Able to communicate in a respectful and senstive manner with service users

  Desirable

  • Experience of dealing with challenging telephone calls

  Person Specification

  Qualifications

  Essential

  • NVQ Level II in business administration or equivalent experience
  • GCSE English and Maths (minimum Grade C or equivalent)

  Desirable

  • Recognised secretarial qualification (eg RSA or equivalent)

  Knowledge and Experience

  Essential

  • Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
  • Ability to manage and prioritise own workload
  • Ability to liaise with both the public and all professionals in a confident and effective manner
  • Experience of working in a role with varying demands
  • Ability to work effectively under pressure/with interruptions

  Desirable

  • Experience of working in a healthcare environment
  • Working knowledge of email systems and electronic health records systems

  People Skills

  Essential

  • Able to communicate with staff across all levels of the organisation
  • Able to communicate in a respectful and senstive manner with service users

  Desirable

  • Experience of dealing with challenging telephone calls

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Oxford Health NHS Trust

  Address

  Buckinghamshire Primary Care Mental Health Hub

  Whiteleaf Centre

  Aylesbury

  HP20 1EG

  
  

  Employer's website

  https://www.oxfordhealth.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Oxford Health NHS Trust

  Address

  Buckinghamshire Primary Care Mental Health Hub

  Whiteleaf Centre

  Aylesbury

  HP20 1EG

  
  

  Employer's website

  https://www.oxfordhealth.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice