• Job Description

  Req#: JR1213

  Closing Date:

  21/08/2023

  Group:

  Online Safety Group

  Management Level:

  Administrator

  Job Type:

  Permanent

  Job Description:

  Please note that this role will close at 00:01 on Monday 21st August and therefore we advise getting your application in no later than midnight on Sunday 20th August.

  About Ofcom

  Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

  Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.

  We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.

  About the Team

  This role sits within Ofcom’s Online Safety Team. Almost every part of our lives is now online. As well as bringing many benefits, there are also real risks posed online by harmful or illegal activity – from hate speech to bullying and harassment to child sexual exploitation, and more. The UK Government has appointed Ofcom as the new regulator for online safety. There has never been a more meaningful time to join Ofcom on our mission to create a safer life online.

  Purpose of the Role

  As Team Administrator, you will be responsible for providing proactive and effective general administrative support to the Online Safety Group, including diary support to several members of the management team.

  Key responsibilities

  • Diary support to Principals – setting up regular and ad hoc meetings (internal and external) and rescheduling meeting clashes. Booking rooms and catering for internal/external meetings.

  • Support to project workstreams e.g. setting up regular project meetings and large workshops.

  • Arrange UK and international travel and accommodation for the team, including processing payments and keeping a record of travel expenses to ensure appropriate use of the teams’ travel budget.

  • Book all external training and conference attendance, including raising purchase orders and processing payments.

  • Recruitment support – scheduling interviews, creating interview packs, welcoming candidates.

  • Co-ordinate the onboarding and leavers process including updating org charts, welcome packs, DLs and forwarding all relevant meetings.

  • Proactively update internal team databases and Sharepoint sites.

  • Support the organisation of sub-team away days and social events.

  • Point of contact for all general admin queries.

  • Work closely with the wider admin team and provide cover when needed.

  • Flexibility to take on ad hoc projects/work

  Skills, Knowledge and experience

  • Excellent prioritisation and time management skills.

  • Great attention to detail and pride in your work to ensure delivery of high-quality outputs.

  • Clear, friendly and accurate communication skills.

  • Proactive, with a flexible, trustworthy, team-focused approach to tasks.

  • Proactive in offering or seeking assistance when workloads fluctuate.

  • Proven ability to work in a responsive, agile and fluid way to meet the requirements of the teams.

  • Proficient in Microsoft Office suite and other software packages e.g. Sharepoint.

  • Appreciation of and desire to promote Ofcom's values of excellence, agility, empowerment, collaboration and respect.

  Applying for the role

  If you’d like to apply, please submit your CV and a covering letter (up to two pages), explaining why you are interested in this role and what positive skills and experience you’d bring. Please let us know if you’d like to submit your application in another format.

  Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly “make communications work for everyone”. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible – irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.

  We champion flexible working and so wherever possible we support flexible working patterns including job shares.

  
  As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here. https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme

  
  Should you require any adjustments to be made, please do contact us directly at resourcing@ofcom.org.uk or call 0330 912 1378

• About the company

  Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors.

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