• Job Description

  Req#: D9467-ICB-067-24?language=en&page=82&sort=publicationDateDesc

  Job summary

  NHS Dorset is seeking to recruit an enthusiastic and self-motivated Team Administrator to join the People Directorate team. This is a fixed term role to cover maternity leave which can be based in either our Dorchester or West Moors office with the ability to work virtually from home and whilst we can provide the appropriate IT equipment, there is an expectation that you will have a suitable home environment in which to work from.

  This is an exciting opportunity to work within a strong and supportive team and to undertake a key role in successfully delivering important administration tasks across the directorate.

  Some of the key responsibilities are:

  • Management of several directorate inboxes, responding to emails in a timely manner
  • Take accurate and comprehensive minutes during meetings and circulate to attendees.
  • Log and track actions arising from meetings and ensure they are completed within agreed timescales.
  • Manage the directorate diary and schedule appointments and meetings as required
  • Collate papers for committee meetings and distribute to attendees in advance.
  • Assist with the application process for Advanced Clinical Practitioners, Practice Assessors and Practice Supervisors
  • Any other administrative tasks as required by the directorate.

  Main duties of the job

  In order to be successful in this position, we are looking for someone with administrative experience to a NVQ Level 3 or relevant previous administration experience, however this is not essential as a full induction programme with ongoing training and support will be provided.

  You should be self-motivated, highly organised, flexible, have excellent communication skills and a can-do attitude. Short-listed candidates will have a working knowledge of MS office packages such as Word, Excel, Outlook, and Microsoft Teams alongside excellent communication skills both written, face-to-face, over the telephone and via video calls.

  The successful candidate will have the ability to undertake their daily task in a hybrid working environment either from NHS Dorset office space or from their home. If working from home access to the internet is essential.

  About us

  We are joining up to tackle all the things that affect our health and wellbeing, make real change, and improve things for our communities.

  Dorset ICS is made up of:

  • NHS Dorset Integrated Care Board
  • University Hospitals Dorset Foundation Trust
  • Dorset County Hospital Foundation Trust
  • Dorset HealthCare University Foundation Trust
  • Dorset Council
  • Bournemouth, Christchurch, and Poole Council
  • 194 town and parish councils
  • 18 primary care networks (made up of 73 GP practices)
  • Southwestern Ambulance Service Foundation Trust
  • Dorset Police
  • Dorset & Wiltshire Fire and Rescue Service
  • 7,300 voluntary organisations

  What we do

  The Health and Care Bill puts ICSs on a statutory footing empowering them to better join up health and care services, improve population health, and reduce health inequalities.

  ICSs have four core purposes:

  • Improve outcomes in population health and healthcare
  • Tackle inequalities in outcomes, experience, and access
  • Enhance productivity and value for money
  • Help the NHS support broader social and economic development

  Date posted

  19 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time, Flexible working

  Reference number

  D9467-ICB-067-24

  Job locations

  Vespasian House

  Barrack Road

  Dorchester

  Dorset

  DT1 1TG

  
  

  Our Dorset NHS Development Hub

  West Moors Road

  Wimborne

  Dorset

  BH21 6QS

  
  

  NHS Dorset - Canford House

  Wallisdown Road

  Poole

  Dorset

  BH12 5AG

  
  

  Job description

  Job responsibilities

  The post holder will play a key role in supporting the People Directorate. The post holder will deliver an effective and competent level of clerical support and consistently deliver a client focused service.

  The post holder will be required to work under their own initiative as well as working as part of the wider administration team and will demonstrate a willingness to help others and be a key member of the team with responsibility for specifically allocated tasks. The post holder will be expected to follow set processes, prioritise their own workload and demonstrate initiative in order to fulfil the requirements of the post. Excellent interpersonal skills and communication skills are essential plus an ability to deal with highly sensitive and confidential information.

  The post holder will be the initial point of contact in the office and must have competent ICT skills including word processing, database inputting and diary management skills.

  The post holder must have a flexible and adaptable approach to their work in order to meet demanding deadlines and have the ability and resilience to regularly deal with a range of routine and non-routine administrative tasks as required to deliver an efficient and effective service.

  Please see full job description attached.

  Job description

  Job responsibilities

  The post holder will play a key role in supporting the People Directorate. The post holder will deliver an effective and competent level of clerical support and consistently deliver a client focused service.

  The post holder will be required to work under their own initiative as well as working as part of the wider administration team and will demonstrate a willingness to help others and be a key member of the team with responsibility for specifically allocated tasks. The post holder will be expected to follow set processes, prioritise their own workload and demonstrate initiative in order to fulfil the requirements of the post. Excellent interpersonal skills and communication skills are essential plus an ability to deal with highly sensitive and confidential information.

  The post holder will be the initial point of contact in the office and must have competent ICT skills including word processing, database inputting and diary management skills.

  The post holder must have a flexible and adaptable approach to their work in order to meet demanding deadlines and have the ability and resilience to regularly deal with a range of routine and non-routine administrative tasks as required to deliver an efficient and effective service.

  Please see full job description attached.

  Person Specification

  Qualifications

  Essential

  • Educated to Level 3 or equivalent relevant qualification or significant proven experience in a similar role.
  • Evidence of Continued Personal Development

  Skills, Abilities & Knowledge

  Essential

  • Awareness of a range of health services provision
  • Able to provide and receive routine information, barriers to understanding /provide and receive complex and sensitive information.
  • Able to exchange information with patients, family members and providers requiring tact and empathy and communicates complicated information to staff from other departments and external contacts
  • Clear communicator with good writing, data entry and telephone skills, ensuring accuracy
  • Able to work effectively as part of a team
  • Able to make judgements involving facts or situations, some requiring analysis on how to deal with enquiries
  • Able to work to own initiative, organising and prioritising own workload to set deadlines
  • Follow policies in own role. May be required to comment/implement policies and propose changes to practices and procedures for own area
  • Accurate data entry and text processing from documents onto bespoke database and secure and accurate storage of data

  Experience

  Essential

  • Previous experience of working in an administrative environment using computerised data systems
  • Previous experience of working in a health care environment
  • Proven history of planning and organising workload and distribute information in a timely manner to team members as appropriate Knowledge of Data Protection
  • Working knowledge of Microsoft Office including Word and Excel

  Desirable

  • Knowledge of NHS issues

  Person Specification

  Qualifications

  Essential

  • Educated to Level 3 or equivalent relevant qualification or significant proven experience in a similar role.
  • Evidence of Continued Personal Development

  Skills, Abilities & Knowledge

  Essential

  • Awareness of a range of health services provision
  • Able to provide and receive routine information, barriers to understanding /provide and receive complex and sensitive information.
  • Able to exchange information with patients, family members and providers requiring tact and empathy and communicates complicated information to staff from other departments and external contacts
  • Clear communicator with good writing, data entry and telephone skills, ensuring accuracy
  • Able to work effectively as part of a team
  • Able to make judgements involving facts or situations, some requiring analysis on how to deal with enquiries
  • Able to work to own initiative, organising and prioritising own workload to set deadlines
  • Follow policies in own role. May be required to comment/implement policies and propose changes to practices and procedures for own area
  • Accurate data entry and text processing from documents onto bespoke database and secure and accurate storage of data

  Experience

  Essential

  • Previous experience of working in an administrative environment using computerised data systems
  • Previous experience of working in a health care environment
  • Proven history of planning and organising workload and distribute information in a timely manner to team members as appropriate Knowledge of Data Protection
  • Working knowledge of Microsoft Office including Word and Excel

  Desirable

  • Knowledge of NHS issues

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  NHS Dorset

  Address

  Vespasian House

  Barrack Road

  Dorchester

  Dorset

  DT1 1TG

  
  

  Employer's website

  https://nhsdorset.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  NHS Dorset

  Address

  Vespasian House

  Barrack Road

  Dorchester

  Dorset

  DT1 1TG

  
  

  Employer's website

  https://nhsdorset.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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