• Job Description

  Req#: 2950

  Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

  For one of the most relevant location in our Department Store network – Diesel Corner De Bijenkorf Rotterdam - we are currently looking for an experienced, motivated and enthusiastic TEAM LEADER.

  The role will be responsible to drive the team in order to succeed the company’s goals. The candidate we are looking for will be responsible for an effective organization of the team and a successful management of the product with a specific focus on leading the staff. As Team Leader, he/she will play an important role in leading, creating the right culture, developing and inspiring the team to deliver outstanding customer service and to convey the proper image of our extra-ordinary brand.

  YOU:

  Undertake work with a high degree of integrity, leading by example in every situation
  Take action and ownership, ensuring a magical client experience for our clients while aiming to be a leader with a passion for helping others grow
  Are a powerful communicator, handling your colleagues and clients with personal care and empathy
  Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients
  

  KEY RESPONSIBILITIES:

  Lead the team on your floor/in your Dept, to transform each client experience into special moments by creating a hand-crafted experience
  Responsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the product.
  Contribute to improve the commercial performance through the numerical analysis of sales and stocks, the rotation of the product and the supervision of replenishment and visual equipment
  Lead a high performing client facing and service orientated team
  Coach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experience
  Empower, develop, motivate, and work alongside the team to drive results through delivering an elevated customer experience
  Create a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusion
  Support the Store Manager in driving the store strategy to achieve the best sales performance. Actively contribute to the development and implementation of business action plans to enhance sales
  Demonstrate best in class sales and self leadership by playing an active role on the selling floor to provide excellent customer service and develop meaningful client relationships through CRM initiatives
  Guarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomes
  

  KEY REQUIREMENTS:

  Fluency in Dutch
  Previous experience in fashion/luxury retail
  Experience in training the team, empower and motivate them
  Results-driven and customer focused
  Strong communication skills (verbal, in person, via email, SMS, etc.)
  Strong attention to detail

  Language proficiency: Dutch and English are mandatory. Any additional language is considered a strong plus

  What we offer

  A range of development opportunities in Diesel and OTB group Store network in The Netherlands and abroad

  Employee discount on Diesel and other exclusive OTB Group Brands

  ­ An awesome, young and dynamic team

  ️‍ Highly inclusive working environment

  Lunch vouchers

• About the company

  Only The Brave, SpA, commonly known as OTB Group, is an Italian holding multinational corporation specializing in luxury goods, headquartered in Breganze.

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