NHS

Team Manager Continuing Health Care (CHC)


Pay46,840.00 - 53,602.00 / year
LocationColwyn Bay/Wales
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: H9050-25-1783?language=en&page=787&sort=publicationDateDesc

      Job summary

      • The post holder is responsible for the implementation and monitoring of Continuing NHS Health Care funding (CHC) in Care /Residential Homes and domiciliary settings in accordance with the national Framework for CHC and NHS Funded Registered Nursing Care (FNC).
      • The role will involve extensive joint working with the Conwy/Denbighshire Local Authorities ensuring patients funded by BCUHB receive a high quality and safe service.
      • The post holder will co-ordinate, scrutinise CHC applications, attend and participate in Multi Disciplinary Team (MDT) meetings within the Central Division where required.
      • The post holder will manage the local resolution process for the OPMH Team - meet and liaise with families to discuss panel outcomes when individuals challenge eligibility decisions.
      • The post holder will be responsible for the local resolution process within the CHC Team for Inter Agency Disputes - meeting and liaising with the appropriate Team Manager from the Local Authority where there is a dispute regarding eligibility for CHC funding.
      • The post holder will work in collaboration with the statutory agencies where safeguarding issues have been identified and will attend POVA,/Strategy meetings.
      • The role will involve working collaboratively with Community Psychiatric Teams; Discharge liaison Teams to ensure patients are discharged/transferred in a safe and timely manner.

      The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

      Main duties of the job

      Work across professional and organisational boundaries in particular with Independent Care Homes, Social Services staff and other Health Boards and Primary Care Trusts when patients are moving in/ out of the area.

      Develop and maintain sound relationships within the Statutory/Voluntary/Independent sectors including, health care professionals, GPs and in particular Local Authority areas across BCUHB.

      Promote excellent customer care throughout the Continuing Health Care process ensuring local resolution of any concerns where possible. This will include providing and receiving highly complex, sensitive and contentious information requiring agreement or co-operation where there are barriers to understanding. This relates to external organisations and the public.

      Negotiate with clients/families and members of the public delivering complex information in highly sensitive and emotional situations such as the outcome of Continuing Health Care applications/reviews which may have a financial implication in particular to self funding clients which is often met with hostile and a highly emotive atmosphere that requires skilled negotiation.

      Maintain accurate case records and ensure that panel decisions are communicated clearly and sensitively to clients/families within an agreed timescale as per The National Framework for Implementation in Wales.

      About us

      If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

      Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

      Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

      Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

      Details

      Date posted

      17 June 2025

      Pay scheme

      Agenda for change

      Band

      Band 7

      Salary

      £46,840 to £53,602 a year per annum, pro rata

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      050-NMR346-0525-A

      Job locations

      Colwyn Bay Hospital

      Hesketh Road

      Colwyn Bay

      LL29 8AY


      Job description

      Job responsibilities

      You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

      Job description

      Job responsibilities

      You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

      Person Specification

      Qualifications

      Essential

      • Professional Registration (RMN) with Nursing & Midwifery Council.
      • Degree or equivalent level of experience in health.
      • Evidence of ongoing continuing professional development.

      Desirable

      • Teaching Qualification

      Experience

      Essential

      • Significant post registration experience.
      • Evidence of leading and developing service improvement and experience of improvement measures.
      • Specialist knowledge in relevant field.

      Desirable

      • Experience of working with partner organisations.

      Skills

      Essential

      • Leadership skills and negotiation skills.
      • Clinical decision making skills.
      • Problem solving skills.
      • Committed to developing self and team members.

      Desirable

      • IT Skills
      • Ability to speak Welsh or willingness to achieve an appropriate level of oral competence.

      KNOWLEDGE

      Essential

      • Significant experience of working with staff from all agencies, Service Users and family/carers.
      • Demonstrate success in building, leading, managing and developing teams.

      PERSONAL QUALITIES

      Essential

      • Ability to travel between sites in a timely manner.
      Person Specification

      Qualifications

      Essential

      • Professional Registration (RMN) with Nursing & Midwifery Council.
      • Degree or equivalent level of experience in health.
      • Evidence of ongoing continuing professional development.

      Desirable

      • Teaching Qualification

      Experience

      Essential

      • Significant post registration experience.
      • Evidence of leading and developing service improvement and experience of improvement measures.
      • Specialist knowledge in relevant field.

      Desirable

      • Experience of working with partner organisations.

      Skills

      Essential

      • Leadership skills and negotiation skills.
      • Clinical decision making skills.
      • Problem solving skills.
      • Committed to developing self and team members.

      Desirable

      • IT Skills
      • Ability to speak Welsh or willingness to achieve an appropriate level of oral competence.

      KNOWLEDGE

      Essential

      • Significant experience of working with staff from all agencies, Service Users and family/carers.
      • Demonstrate success in building, leading, managing and developing teams.

      PERSONAL QUALITIES

      Essential

      • Ability to travel between sites in a timely manner.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Betsi Cadwaladr University Health Board

      Address

      Colwyn Bay Hospital

      Hesketh Road

      Colwyn Bay

      LL29 8AY


      Employer's website

      https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

      Employer details

      Employer name

      Betsi Cadwaladr University Health Board

      Address

      Colwyn Bay Hospital

      Hesketh Road

      Colwyn Bay

      LL29 8AY


      Employer's website

      https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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